Experience

Catalyst Commercial Services Ltd

• United Kingdom
• Utilities
• 1 - 100 Employee

• Account Manager - National Accounts

  • Feb 2018 - Present

  •Provide 1st class and professional customer experience to business partners and clients. •Establish a strong working relationship with allocated business partners, to help secure long term sustainable revenue.•Contract tendering, contract negotiation, cost reduction analysis, contract management and data analysis.•Work closely and develop relationships with preferred panel of energy suppliers. •Provide comparative cost analysis for clients with a consultative approach. •Invoice validation Show less

• National Accounts Team

  • Jan 2015 - Jan 2018



Secure Trust Bank

• United Kingdom
• Banking
• 300 - 400 Employee

• Customer Resolutions Advisor

  • Aug 2014 - Dec 2014

• Customer Service Advisor

  • Sep 2013 - Dec 2014



Hotel Chocolat

• United Kingdom
• Retail
• 700 & Above Employee

• Senior Advisor

  • Oct 2007 - Aug 2013