Chloe Jiang

IT Support Specialist at Spire Health
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco, California, United States, US
Languages
  • English Native or bilingual proficiency
  • Cantonese Chinese Limited working proficiency
  • Mandarin Elementary proficiency

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Bio

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Credentials

  • Preventing Discrimination & Harassment: CA Employee Edition 2023
    Traliant
    Apr, 2023
    - Nov, 2024

Experience

  • Spire Health
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • IT Support Specialist
      • Apr 2023 - Present

  • Twist Bioscience
    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • IT Desktop Support Technician II
      • Jul 2019 - Dec 2022

      - Offered on-site and remote troubleshooting for 800+ users globally on both Mac and Windows OS- Resolved helpdesk tickets with JIRA within a timely turnaround- Provided prompt customer service to various users from executives to consultants- Done on-call rotations once a month outside business hours

    • IT Desktop Support Tech I
      • Nov 2018 - Jun 2019

      Contracted via Robert Half Technologies

  • UNIQLO
    • Japan
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Aug 2018 - Oct 2018

      Stock replenishing, cash handling, and store upkeep Stock replenishing, cash handling, and store upkeep

  • University of California, Santa Cruz
    • United States
    • Higher Education
    • 700 & Above Employee
    • IT Lab Consultant
      • Sep 2016 - Dec 2016

      - Troubleshotted tasks on Windows, Macs, and Linuxes systems at various lab stations around campus - Provided in-person customer service for computer lab related issues - Inspected computer software and hardware for defects - Troubleshotted tasks on Windows, Macs, and Linuxes systems at various lab stations around campus - Provided in-person customer service for computer lab related issues - Inspected computer software and hardware for defects

  • The Salvation Army
    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Summer Day Camp Teacher Assistant
      • Jun 2013 - Aug 2014

      - Supervised kids' activities and academic progresses in and out of the classroom - Interacted and oversaw kids on field trips to ensure a safe environment - Assisted in handling parent and staff concerns and questions - Supervised kids' activities and academic progresses in and out of the classroom - Interacted and oversaw kids on field trips to ensure a safe environment - Assisted in handling parent and staff concerns and questions

Education

  • University of California, Santa Cruz
    B.A., Major in Computer Science, Double Minor in Technology Information Management and East Asian Studies
    2014 - 2018
  • Yonsei University
    East Asian Studies
    2017 - 2017
  • Piedmont High School
    High School
    2010 - 2014

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