Chloe Doak

Head of Commercial Management at GetHarley
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Contact Information
us****@****om
(386) 825-5501
Location
Maida Vale, England, United Kingdom, UK

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Experience

    • United Kingdom
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Head of Commercial Management
      • Aug 2023 - Present

      London, England, United Kingdom

    • Commercial Manager
      • Mar 2022 - Sep 2023

      London, England, United Kingdom At GetHarley, we are building an end-to-end aesthetic dermatology platform powered by clinicians. We are fundamentally transforming the way clinicians run their practice so they can provide happier, healthier skin for more people. We do what we do, because we are deeply passionate about empowering people to look, feel and be their best selves — at every age.

    • United Kingdom
    • Technology, Information and Internet
    • 200 - 300 Employee
    • Team Leader - UK Sales Team
      • May 2021 - Mar 2022

      London, England, United Kingdom Fresha is taking the health & wellness industry by storm, with over 55,000 Partners globally using our subscription free software, marketplace and payment solutions. Recent USD 100M series C investment has set us up well for our next period of rapid growth! Responsibilities: -Recruiting, coaching & managing a regional team of 12 including designing recruitment and onboarding processes -Monitoring of performance activities for the UK team -Reporting management to the GM of… Show more Fresha is taking the health & wellness industry by storm, with over 55,000 Partners globally using our subscription free software, marketplace and payment solutions. Recent USD 100M series C investment has set us up well for our next period of rapid growth! Responsibilities: -Recruiting, coaching & managing a regional team of 12 including designing recruitment and onboarding processes -Monitoring of performance activities for the UK team -Reporting management to the GM of EMEA and CEO -Implementing and executing against UK Market Strategy -Segmenting, sizing and market mapping to support the go to market plan -Analysing competitors on activities, pricing and structuring -Running UK wide unique sales projects, and campaigns -Collaborating cross-functionally with Head of Partner Success, Product and Onboarding for new roll-outs and increase monetisation where possible Achievements: -Promoted to Team Lead based on individual results of 35 deals in 4 months -Selected as the lead for the highest value UK & Global accounts -Built BDM team from scratch to 16 sales representatives

    • Business Development Manager
      • Aug 2020 - May 2021

      London, England Metropolitan Area Successfully managed the Central London Market & moved into Senior BDM Position in January 2021 in a dual role managing a team of 4 and still proactively winning new Business.

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Consultant
      • May 2019 - Aug 2020

      London, United Kingdom Capstone is a recruitment consultancy and I specialised in sourcing top-tier individuals for core operational teams all within the Real Estate and Construction industry. Joining the organisation to assist with the development of the Corporate Services Division. Goals were to ensure the provision of assistance to clients with all recruitment needs outside of the organisations pre-existing disciplines. Throughout the duration of this role, using innovation to consistently meet varying… Show more Capstone is a recruitment consultancy and I specialised in sourcing top-tier individuals for core operational teams all within the Real Estate and Construction industry. Joining the organisation to assist with the development of the Corporate Services Division. Goals were to ensure the provision of assistance to clients with all recruitment needs outside of the organisations pre-existing disciplines. Throughout the duration of this role, using innovation to consistently meet varying requirements that previously weren’t being fulfilled. Recognised for tenacity accompanied with a strong communication etiquette as a key team member, frequently selected to represent the company with clients, networking and industry events. Responsibilities: -Business development and key account management -Pitching and closing new clients, negotiating terms of business -Resourcing new candidates and develop long-standing relationships -Researching and attending industry events to build networks and promote the Organisation -Externally cross selling all disciplines within the Capstone organisation -To headhunt and advertise opportunities online and sustain an online presence Achievements -July 2019 – December 2019 : £49, 652 accumulative of 5 permanent placement and interim margin -January 2020 – February 2020 : £21, 945 accumulative of 1 permanent placement and interim margin -Took part in all charity fundraising events including 10K Charity run in Regents park Show less

    • United Kingdom
    • Real Estate
    • 500 - 600 Employee
    • Sales Negotiator
      • Oct 2017 - May 2019

      Tooting KFH was awarded Best Large Sales Agent and Best Overall Sales Agent in Great Britain Oct 2018. Working in the top-performing branch. • Billing consistently, including building a sales pipeline from start to finish • Building relationships with purchasers, conducting viewings, extracting offers and delivering these to vendors • Negotiating, closing and agreeing sales • Advising vendors on market conditions, using market information to close a sale • Managing pipelines through… Show more KFH was awarded Best Large Sales Agent and Best Overall Sales Agent in Great Britain Oct 2018. Working in the top-performing branch. • Billing consistently, including building a sales pipeline from start to finish • Building relationships with purchasers, conducting viewings, extracting offers and delivering these to vendors • Negotiating, closing and agreeing sales • Advising vendors on market conditions, using market information to close a sale • Managing pipelines through the conveyancing process to completion • Liaising with third parties including solicitors, surveyors and other agencies Show less

    • United Kingdom
    • Telecommunications
    • 1 - 100 Employee
    • Account Manager
      • Mar 2017 - Oct 2017

      Botley, Hampshire, United Kingdom Chrome Telecom is one of the UK's fastest growing telecommunication specialists. • Attending weekly meetings with the Managing Director to discuss revenue and related metrics • Supervising and monitoring employees, delegating tasks to department leaders and junior employees • Holding staff one to ones, providing feedback and support to enable their development • Reporting directly to the MD on employee sentiment, feedback and appraisals • Sourcing, selecting and implementing… Show more Chrome Telecom is one of the UK's fastest growing telecommunication specialists. • Attending weekly meetings with the Managing Director to discuss revenue and related metrics • Supervising and monitoring employees, delegating tasks to department leaders and junior employees • Holding staff one to ones, providing feedback and support to enable their development • Reporting directly to the MD on employee sentiment, feedback and appraisals • Sourcing, selecting and implementing a new accounting system • Building a strong rapport with customers and suppliers Show less

    • United Kingdom
    • Telecommunications
    • 200 - 300 Employee
    • Telemarketing executive
      • May 2015 - Oct 2016

      Bournemouth, United Kingdom 4Com provide telecoms solutions to enterprise customers. Winner of The Sunday Times Number 1 SME business to work for 2016. • Pitching and booking appointments with Managing Directors of other organisations, to enable 4Com consultants to visit their offices to demonstrate new tele-communications systems • Exceeding daily targets of 150 calls a day, 2 hours 20 minutes talk time, including hitting gate keeping percentages and close rates • Handling call objections with the diverse… Show more 4Com provide telecoms solutions to enterprise customers. Winner of The Sunday Times Number 1 SME business to work for 2016. • Pitching and booking appointments with Managing Directors of other organisations, to enable 4Com consultants to visit their offices to demonstrate new tele-communications systems • Exceeding daily targets of 150 calls a day, 2 hours 20 minutes talk time, including hitting gate keeping percentages and close rates • Handling call objections with the diverse range of potential clients to ensure sales appointments were booked • Drafting various sales pitches for different client sectors to build rapport and quick wins • Mentoring team members through challenging objections and sales Show less

    • Account Manager
      • Feb 2014 - Mar 2015

      Greenoke Energy was a Green Deal Provider installing energy efficiency measures and trading carbon with Energy Companies. • Managing a full team of staff and their daily tasks, motivating them to achieve challenging targets • Project management of all contracts won at auction, managing the compliance between installer and Engineer Company to achieve the contract target • Creating and holding all induction training for staff into the Company and assisting HR to advertise and write… Show more Greenoke Energy was a Green Deal Provider installing energy efficiency measures and trading carbon with Energy Companies. • Managing a full team of staff and their daily tasks, motivating them to achieve challenging targets • Project management of all contracts won at auction, managing the compliance between installer and Engineer Company to achieve the contract target • Creating and holding all induction training for staff into the Company and assisting HR to advertise and write new job roles as and when required • Working closely with the Finance and Accounts Manager to monitor cash flow and chase any overdue payments • Responding to and carrying out audits and compliance investigation Show less

    • Case management Officer
      • Apr 2012 - Feb 2015

Education

  • St Josephs RC School
    2003 - 2007

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