Chloe Denton

STUDENT ENGAGEMENT ADVISOR at Australian College of Applied Professions
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Contact Information
us****@****om
(386) 825-5501
Location
Melbourne, Victoria, Australia, AU

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Experience

    • Australia
    • Higher Education
    • 200 - 300 Employee
    • STUDENT ENGAGEMENT ADVISOR
      • Feb 2022 - Present

      • Acting as a central point of contact for students regarding campus enquiries, transition to tertiary study, academic performance, and program progression. • Coordinating, organising, and attending student-focussed events including orientation, graduation, information sessions • Delivering professional advice and services and engaging with specialist and academic colleagues to ensure students can successfully progress in their studies. • Engaging and contacting students proactively, through inbound and outbound calls and emails and other communication channels • Ensuring compliance with industry regulatory environment including ESOS Act, National Code, and specific requirements of professional accreditation bodies in Psychology, Counselling and Social Work or others as required. Show less

    • Australia
    • Events Services
    • 1 - 100 Employee
    • ENTERTAINMENT PERFORMER
      • Jan 2018 - Present

      As a part the Entertainment Store i travel around NSW to events, conventions and school holiday promotional opportunities and brand ambassadorship while performing as characters or chaperons in-which i need to control crowds of more than 100s of people as well as staying in character. • Learned scripts to understand characters' relationships and develop role interpretations. • Studied and rehearsed roles from scripts to interpret and memorize lines and cues. • Offering friendly and efficient service to all customers, handling challenging situations with ease. • Maintained energy and enthusiasm in a fast-paced environment. • Demonstrated respect, friendliness, and willingness to help wherever needed. Show less

    • ENTERTAINMENT PERFOMER
      • Feb 2020 - Aug 2021

      • Learned scripts to understand characters' relationships and develop role interpretations. • Studied and rehearsed roles from scripts to interpret and memorize lines and cues. • Offering friendly and efficient service to all customers, handling challenging situations with ease. • Maintained energy and enthusiasm in a fast-paced environment. • Demonstrated respect, friendliness, and willingness to help wherever needed. • Learned scripts to understand characters' relationships and develop role interpretations. • Studied and rehearsed roles from scripts to interpret and memorize lines and cues. • Offering friendly and efficient service to all customers, handling challenging situations with ease. • Maintained energy and enthusiasm in a fast-paced environment. • Demonstrated respect, friendliness, and willingness to help wherever needed.

    • Australia
    • Performing Arts
    • 1 - 100 Employee
    • MANAGER AND PRICIPAL STUDIO OWNER
      • Jun 2018 - Dec 2020

      ● Managed a team of 4 employees, overseeing hiring, training, and professional growth of employees. ● Completed paperwork, recognizing discrepancies, and promptly addressing them for resolution. ● Maintaining professional standards of discretion, confidentiality, and privacy. ● Established and updated work schedules to account for changing staff levels and expected workloads. ● Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions. ● Adhered to studio guidelines and legal requirements and government policies and procedures. ●Operations management; overseeing studio enrolments, orientation days, end-of-year concerts, and student events and performances. ●Student care and student experience: ensuring effective delivery of student experience and student retention, with consistent improvements and quality management of all studio locations and services while developing and maintaining stakeholder relationships with local councils and community centres. Show less

    • Australia
    • Performing Arts
    • 1 - 100 Employee
    • SPECIAL NEEDS DANCE TEACHER AND CHOREOGRAPHER
      • Jan 2018 - Dec 2019

      ● Proved successful working within tight deadlines and a fast-paced atmosphere. ● Performed duties in accordance with all applicable standards, policies, and regulatory guidelines to promote a safe working environment. ● Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies. ● Led activities that developed students' physical, emotional, and social growth. ● Assisted with the coordination and administration of a complete dance program. ● Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions. ● Created a healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline. Show less

  • Erins Dance Academy
    • Central Coast, New South Wales, Australia
    • DANCE INSTRUCTOR AND CHEROGRAPHER
      • Jan 2018 - Dec 2019

      ● Proved successful working within tight deadlines and a fast-paced atmosphere. ● Performed duties in accordance with all applicable standards, policies, and regulatory guidelines to promote a safe working environment. ● Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies. ● Led activities that developed students' physical, emotional, and social growth. ● Assisted with the coordination and administration of a complete dance program. ● Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions. ● Created a healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline. Show less

    • Australia
    • Restaurants
    • 300 - 400 Employee
    • CUSTOMER SERVICE & FRONT OF HOUSE TEAM MEMBER
      • May 2015 - May 2019

      • Maintained customer satisfaction with quick and professional handling of product returns. • Resolved customer complaints and maintained a clean and tidy checkout area. • Maintained current knowledge of store promotions and highlighted sales to customers. • Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies. • Used a POS system to enter orders, process payments and issue receipts. • Maintained customer satisfaction with quick and professional handling of product returns. • Resolved customer complaints and maintained a clean and tidy checkout area. • Maintained current knowledge of store promotions and highlighted sales to customers. • Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies. • Used a POS system to enter orders, process payments and issue receipts.

Education

  • RMIT Online
    Graduate Certificate of Marketing, Marketing
    2023 -
  • University of Newcastle
    Bachelor's of creative industry, Creative Industries
    2018 - 2020

Community

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