Experience

SafeMove

• United Kingdom
• Legal Services
• 1 - 100 Employee

• Search Advisor

  • Nov 2022 - Present



SafeMove

• United Kingdom
• Legal Services
• 1 - 100 Employee

• Customer Service Agent

  • Jul 2022 - Sep 2022



SafeMove

• United Kingdom
• Legal Services
• 1 - 100 Employee

• Temporary Web Mapping Agent

  • Nov 2020 - Dec 2020



Tesco

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Assistant

  • Aug 2017 - Feb 2019

  My main responsibilities as a customer assistant included giving out premium service and always offering support to customers and colleagues and handling queries in an appropriate manner. When problems arose and needed to be solved, I was able to use my initiative and logical thinking. And when it was busy, I was required to work well under pressure but still offer good quality service. I was also expected to keep my area clean and tidy whilst also having a tidy appearance myself. Within this role, I was also required to supervise new employees and share my skills with them. Show less



Santander UK

• United Kingdom
• Banking
• 700 & Above Employee

• Summer Internship

  • Jul 2018 - Aug 2018

  I was assigned to the Data Loss Protection team, where I was required to oversee quarantined emails containing sensitive data, analyse the information and identify ways to improve the governance, processes and behaviors to protect information by advising encryption. Through this role I had to adapt my style of communication to the appropriate audience and communicate well over all levels and formats (verbal/written) and analyse data and use excel to present this data. I led a team of 3 in running a charity project, to aim to raise as much money as possible for Santander’s charity partners. Through this I hosted successful fundraisers that raised around £600 and negotiated with other businesses for prizes for the raffle. At the end of the placement, I was asked to deliver a presentation to the director and managers about my experience at Santander. After this I was able to implement my own idea of a way to strengthen the process of coaching colleagues on the important of email encryption. Show less