Experience

Makers

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Quality and Compliance Manager

  • Jan 2019 - Present



DABD

• United Kingdom
• Individual and Family Services
• 1 - 100 Employee

• Education, Skills and Employment Operational Lead

  • Sep 2017 - Jan 2019

  Responsibilities include: Managing DABDs’ Education, Skills and Employment department and projects.Meeting allocated targets, ensuring compliance with contracts and funding rules.Utilising funding to support the organisation’s aims and values.Building and maintaining working relationships with various funding organisations.Identifying potential opportunities across a range of funding streams to develop funding opportunities for the ESE department.Managing staff members, leading by example, monitoring performance, allocating resources effectively and providing sound leadership.

• Education, Skills and Employment Contract Lead

  • Apr 2017 - Sep 2017

• Project Manager

  • Apr 2015 - Mar 2017

• Senior Administrator

  • Dec 2013 - Apr 2015



Havering College

• Hornchurch, Essex

• Threshold Assistant

  • Jun 2011 - Dec 2013

  Responsibilities include: Ensuring excellent standards of customer care. Ensuring the delivery of an efficient and effective admissions and enrolment service either directly to members of the public at enrolment events, or off-line. Providing administrative support for members of the enrolment and admissions team. Providing cover for the switchboard operator as and when required. Fee assesment and fee payment responsibilities. Mentoring new staff when asked by higher management. Maintaining student records and updating details. Creating and mainitaing spreadsheets of student details.



Jones Bootmaker

• United Kingdom
• Retail
• 100 - 200 Employee

• Sales Assistant

  • Jun 2008 - Apr 2013

  Greeting and assisting customers. Responsible for processing cash and card payments. Stocking shelves with merchandise. Answering queries from customers. Reporting discrepancies and problems to the supervisor. Dealing with customer complaints. Receiving and storing the delivery of large amounts of stock Greeting and assisting customers. Responsible for processing cash and card payments. Stocking shelves with merchandise. Answering queries from customers. Reporting discrepancies and problems to the supervisor. Dealing with customer complaints. Receiving and storing the delivery of large amounts of stock