Experience

L'Occitane Australia

• Australia
• Personal Care Product Manufacturing
• 1 - 100 Employee

• P&C Intern

  • Nov 2022 - Present



Northside Sports Physiotherapy

• Australia
• Wellness and Fitness Services
• 1 - 100 Employee

• Clinic Receptionist & Front Office Customer Service

  • May 2019 - Present

  Delivering high quality customer service to support business objectives and growth through: - Internal communications management; - Drafting marketing communications including social posts and EDMs; - Providing advice and service to visitors and customers including managing payments and appointments; - Managing customer and visitor appointments; and - Updating client records in the CRM and ensuring the CRM is up to date. Delivering high quality customer service to support business objectives and growth through: - Internal communications management; - Drafting marketing communications including social posts and EDMs; - Providing advice and service to visitors and customers including managing payments and appointments; - Managing customer and visitor appointments; and - Updating client records in the CRM and ensuring the CRM is up to date.



Munro Group HR Management

• Australia
• Human Resources Services
• 1 - 100 Employee

• Human Resources Coordinator

  • Feb 2022 - Feb 2023



Social Cocktails

• Australia
• Advertising Services

• Communications & Office Assistant

  • Feb 2018 - Feb 2023

  Social Cocktails is a digital marketing agency. I provide support and assistance in the following areas: - Client marketing including creative design, social media and EDMs; - Working with technology including HubSpot, Google Ads, LinkedIn, Facebook, Twitter, Hootsuite, SEMrush; - Creating contracts for clients and outsourced staff; and - Office management including taking calls, replying email enquiries, filing and other general office management functions. Social Cocktails is a digital marketing agency. I provide support and assistance in the following areas: - Client marketing including creative design, social media and EDMs; - Working with technology including HubSpot, Google Ads, LinkedIn, Facebook, Twitter, Hootsuite, SEMrush; - Creating contracts for clients and outsourced staff; and - Office management including taking calls, replying email enquiries, filing and other general office management functions.



Kiplings Garage Bar

• Australia
• Restaurants
• 1 - 100 Employee

• Bar Waitress

  • Sep 2020 - Feb 2022

  Providing customer service including conflict management as required. Providing customer service including conflict management as required.



IGA, INC.

• United States
• Retail
• 700 & Above Employee

• Retail Sales Assistant

  • Jan 2015 - Dec 2020

  Cultivating a customer-focused shopping environment by greeting and responding to all customers in a friendly manner while stocking and replenishing merchandise according to standards and layouts. Mentoring new sales associates to contribute to the store's positive culture. Operating a cash register for cash, check and credit card transactions accurately. Cultivating a customer-focused shopping environment by greeting and responding to all customers in a friendly manner while stocking and replenishing merchandise according to standards and layouts. Mentoring new sales associates to contribute to the store's positive culture. Operating a cash register for cash, check and credit card transactions accurately.



Blue Jar Cafe

• Waitress

  • Sep 2018 - Mar 2020

  Providing customer service as well as conflict management as required. Providing customer service as well as conflict management as required.