Experience

University of Cincinnati Carl H. Lindner College of Business

• United States
• Higher Education
• 200 - 300 Employee

• Graduate Assistant

  • Jun 2023 - Present



Standard Chartered Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Associate Manager

  • Feb 2020 - Dec 2022

  - Team Management (managing a team of 15 Associates in AML Transaction Monitoring) across South Asian Countries.- End to end communication with stakeholders for scoping the project.- Providing coaching and support to the team Quality check for the cases worked by the team, Leave approval, monthly reviews, team meetings, performance management and stakeholder management

• Specialist

  • Apr 2018 - Feb 2020

  - Transaction monitoring on alerts triggered and cases generated for any anomalous activity in customers' accounts to mitigate against financial, regulatory, reputation risk and combat Financial Crime.- Narrative writing which will be the basis for the SAR (Suspicious Activity Report).- Providing Subject Matter Expertise and managed training classes to educate 32 new hires and 8 existing employees about compliance concerns, resulting in a 100% pass rate for all attendees.



ANZ

• Australia
• Banking
• 700 & Above Employee

• Production Lead

  • Jul 2017 - Apr 2018

  - Managing the SLA (service level agreement) and daily work in progress- Participating in regular meetings with Management, Compliance and Quality Assurance to maintain strong relationships across the board- Effective work allocation and queue management under all the teams worked- Handling Escalations, performing a Root Cause Analysis on complaints and conducting sessions with the team on avoiding the same- Assisting with identifying, defining and enhancing process efficiencies which will benefit COB Show less

• Senior Analyst

  • Jul 2014 - Jun 2017

  - Undertaking KYC (Know your customer) and CDD (Customer due diligence) verification to ensure adherence to all compliance policies, procedures and regulatory obligations- Verifying CRS (Common reporting standard) data before client onboarding- Providing subject matter expertise and support to more junior team members- Supporting team manager in day-to-day oversight as well as strategic initiatives- Managing the day to day Dealer group report- Issuing team Quality report- Monitoring effective utilization of resources (human, information, data, etc.) by timely allocation of work- Managing Various other reports (Ageing report, Pend and Follow-up review report) to ensure that the service level agreements are met on daily basis Show less

• Analyst

  • Jun 2013 - Jun 2014

  Handling exception cases related to Superannuation and Investments- End to End processing and cross skilling for all the products of the teams worked- Performed Quality Check and Quality Assurance for the assigned work to Data Entry staff- Handled process individually (Dishonor)- Effective work allocation and queue management under all the teams worked