chiranjib mukherjee
SAP Consultant at ROITech - Your SAP Fiori Factory- Claim this Profile
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Bio
Experience
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ROITech - Your SAP Fiori Factory
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India
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IT Services and IT Consulting
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1 - 100 Employee
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SAP Consultant
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Mar 2022 - Present
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Tech Mahindra
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IT Services and IT Consulting
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700 & Above Employee
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Senior Technical Support Associate
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Mar 2020 - Jan 2022
I worked in TechMahindra as Senior Technical Support from March 2020 till January 2022. We need to assist the customer regarding their issues with the Internet and Landline and do the troubleshooting. I got good feedback from customers as well as the manager about the process. I worked in TechMahindra as Senior Technical Support from March 2020 till January 2022. We need to assist the customer regarding their issues with the Internet and Landline and do the troubleshooting. I got good feedback from customers as well as the manager about the process.
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Genpact
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United States
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Business Consulting and Services
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700 & Above Employee
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Senior Customer Service Executive
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Jan 2018 - Mar 2020
I worked in Genpact as a Process Associate for 2yr 2 months. I have worked as a senior executive and I mainly handle escalation and Website Support. Assist the customer by giving support to the customer regarding their domain and websites issue. I worked in Genpact as a Process Associate for 2yr 2 months. I have worked as a senior executive and I mainly handle escalation and Website Support. Assist the customer by giving support to the customer regarding their domain and websites issue.
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Education
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Siliguri Institute of Technology
Bachelor of Technology, Computer Science