Chirag N Raval
Audience Group at Audience Group- Claim this Profile
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Bio
Experience
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Audience Group
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United States
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Advertising Services
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1 - 100 Employee
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Chief Operating Officer
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Mar 2022 - Present
Hyderabad, Telangana, India
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VP of Publisher Operations
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Jan 2019 - Mar 2022
Hyderabad, Telangana
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Climp Media Private Limited
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India
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Advertising Services
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1 - 100 Employee
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Founder and CEO
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Oct 2017 - Present
Hyderabad Area, India
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Digital TutelageE
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India
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Advertising Services
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Founder and Chief Trainer
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Sep 2016 - Present
Hyderabad, Telangana, India I'll fill this space soon.
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Google
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United States
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Software Development
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700 & Above Employee
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Top Contributor
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Nov 2012 - Present
Hyderabad Area, India Top contributor on Google product forum for Doubleclick for publisher (DFP).
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Lead | DFP Support
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Jun 2010 - Oct 2012
Responsibilities: To make sure that client’s queries are attended in a timely and satisfactory manner over email and/or phone. The core job is to provide support to Google’s DFP client on issues like trafficking, site tagging, house Ads, creative, interstitial Ads, report discrepancies, user and network permissions, reporting, feature requests, bug escalations, availability forecast and many more issues.
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MediaMint
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Advertising Services
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Program Manager
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Nov 2012 - Sep 2016
Hyderabad Provide in-house technical support to various teams within organization Actively participate in Online Ad-Ops forums on behalf of the organization Design training program that best suits the needs of different teams, and conduct trainings Client on-boarding, DFP Consultation and migration Remnant inventory management People management (managing 20+ people)
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AdJug
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United Kingdom
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Technology, Information and Internet
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1 - 100 Employee
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Sr. Advertising Manager
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Oct 2008 - Feb 2010
- Campaign implementation - Campaign optimization against CPA/CPC/CTR targets. - Liaise with the technology development team for any enhancement in the AdJug Ad-Server. - Attend Flash and other third party banner issues, documenting tag amendments for several third party banners. - Investigate any issues with third-party report discrepancies.
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AOL Online India Limited
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Advertising Services
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1 - 100 Employee
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Launch and Trafficking Analyst
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Jan 2008 - Oct 2008
- Implement Ad banner insertion, and uploading orders from advertisers & Ad agencies. - Provide support to internal teams, viz; finance, engineering, sales. - Identify, reconcile and resolve discrepancies. Meet or beat all deadlines so company’s revenue goals are achieved. - Pre/Post QA of advertiser creative - Work with creative design team and launch new Ad formats, viz; overlay, floating, expanding, wallpaper, and peel-off.
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Cybage
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IT Services and IT Consulting
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Technical support executive
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Oct 2006 - Jan 2008
- Manage Insertion Order implementation post-sale, QA creative submissions, insert/update creative in DART DFP. - Manage campaign progress, third party ad serving programs (Flash, HTML, iframe/JavaScript). - Ensure ad materials are delivered and prepared in a timely and cost-effective manner - Provide availability forecasting. - Internal and external error reporting.
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You Telecom India Pvt Ltd
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India
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Telecommunications
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100 - 200 Employee
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Customer Support Incharge
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2005 - 2006
- Attend technical queries of the tech support team (field Engineers) and provide them with the solution. - Resolving client’s query over email and/or phone, and attending walk-in customers - Allocation of trouble tickets to the field engineers, closing the trouble tickets after the resolution of the problem, generating performance reports (monthly) for individual field engineer and rate according the performance.
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Education
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North Maharashtra University
B.E., Computer