Supply Chain Manager

• Mar 2023 - Present

In stock manager

• Apr 2022 - Mar 2023

• Delivering maximum product availability in the category ensuing healthy inventory level • Planning & managing inventory position for luggage category across all brands. • Managing national level demand forecasting, region-wise stock planning to help delivery speed through replication, ordering and ensuring in stock. • Working with multiple teams and stakeholders from RetailEZ and Amazon and vendors to improve parameters like planning automation, vendor lead time, fill rate and capacity utilization through internal and external tools. • Keeping a balance between instock for customers and optimal Days of Cover to ensure healthy working capital Partnering with various teams like Supply & Operations Planning (SNOP), Inbounds Scheduling (IBSC) and Capacity Planning (CP) to plan inbounds in FCs. • Planning and providing of forecast ask for luggage on a weekly basis and during Events/ARTs to ensure optimal inbound utilization by tracking vendor misses, sales/inbound trends, stock requirements. Show less

Department Manager

• Jul 2021 - Mar 2022

Assistant Manager

• May 2021 - Jul 2021

Area Logistics Executive

• Dec 2015 - Jul 2020

Administering logistics & distribution functions of 11 warehouses & 8 manufacturing units across Maharashtra region, comprising of 23 warehouses & 28 manufacturing units. Analysing & achieving operational cost reduction, cost avoidance initiatives to reduce logistics cost. Finalising new transporters fitting company requirement & business model through tenderisation; maintaining & evaluating transport performance. Managing resource planning regarding New site/Manpower/Infra/Space & Fleet Management. Administering proper warehouse mechanisation & modernisation ensuring warehouse hygiene & safety assessment Supervising inventory management, cost management and reporting Ensuring Inventory Records Accuracy. Inventory movement control (slow & nonmoving, ABC classification to keep stock level under control) & avoiding inventory to go into expiry. Formulating and executing new processes, procedures to enhance logistics operations Developing relationships with existing suppliers to maximise competitive advantage Tracking supply of procured items within deadline to ensure smooth functioning of the project/comp objectives. Administering the overall operations and enhancing the operational efficiency by eliminating obsolescence and achieving cost reduction. Show less

Customer Service Advisor

• Aug 2011 - Dec 2015

• Customer Retention and solving customer’s Vodafone contract related issues. • Ensuring high quality and accuracy of work and meeting the SLA. • Achieving monthly cross sales target throughout the job tenure. • Achieving the KRA and customer resolutions. • Customer Retention and solving customer’s Vodafone contract related issues. • Ensuring high quality and accuracy of work and meeting the SLA. • Achieving monthly cross sales target throughout the job tenure. • Achieving the KRA and customer resolutions.