Chirag Patel
Store Manager at No1 Currency- Claim this Profile
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Bio
Credentials
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Be the Manager People Won't Leave
LinkedInAug, 2023- Oct, 2024 -
Top 10 Rules for Highly Effective Leadership
LinkedInJul, 2023- Oct, 2024 -
Certificate in Mortgage Advice & Practice
The London Institute of Banking & FinanceMar, 2021- Oct, 2024 -
Associate Degree in Marketing
The Institute of Commercial ManagementNov, 2011- Oct, 2024 -
Graduate Diploma in Marketing
The Institute of Commercial ManagementJan, 2011- Oct, 2024 -
Bachelor of Science - International Business Administration with Cum laude Honours
United States International University - AfricaAug, 2010- Oct, 2024 -
Certificate in Computer Application & Programming [CCAP]
Informatics Computer Institute - NADIAD - INDIA
Experience
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No1 Currency
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United Kingdom
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Financial Services
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1 - 100 Employee
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Store Manager
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Apr 2019 - Present
- Managed the essential financial operations such as reconciling cash balances, ordering foreign currencies in time using the latest soft-wares FXPOS, coordinating with team and administrating office tasks on a daily basis. - Provided valuable recommendations to customers on local and foreign investments. - Achieved the sales targets by 120% in the first quarter of joining and currently among the top 3 positions in the southern region stores list. - Responded to customers’ enquires and resolved their complaints in a timely manner. - Organized the various marketing events and promoted company's products & services to the target audiences which boosted sales by nearly 70%. - Handled the foreign payments of the corporate clients to suite their business needs and remittances into their foreign accounts using the Western Union Software WUPOS and also recommended to use Fexco's own wire transfer links. - Led the staff for their continuing professional development (CPD), updated them with the latest HR communications & reviewed their performance regularly. - Complied with the FCA data regulations (GDPR) and ensuring compliance department is updated with the customers' transactions on a daily basis. Show less
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THOMAS EXCHANGE GLOBAL LIMITED
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United Kingdom
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Financial Services
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1 - 100 Employee
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Assistant Branch Manager
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Jun 2015 - Mar 2019
- Supervised a bureau team to achieve and exceed sales targets and objectives through delivery of excellent customer service. - Led and managed a Team of sales consultants, ensuring a highest standard of presentation is maintained. - Ensured all staff are fully trained on all aspects of their roles. - Dealt professionally and knowledgeably with all customer complaints & queries reaching to a satisfactory conclusion. - Adhered to company policies including health and safety, AML & compliance and security procedures. - Organized marketing activities and promoted company products and services which increased the footfall and the sales ultimately. Show less
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Co-op
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United Kingdom
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Retail
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700 & Above Employee
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Customer Service Representative
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Dec 2013 - May 2015
- Displaying excellent listening skills, identifying and responding customer needs quickly. - Receiving the deliveries, replenishing and maintaining high standards of merchandising. - Using initiatives, showing flexibility and willingness to meet the local & multiple store needs. - Processing payments & dealing with cash discounts and refunds. - Actively supporting & communicating with customers, colleagues and management. - Maintaining the standards through quality check and demonstrating the health & safety all times. Show less
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CZECH-IT-OUT LIMITED
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United Kingdom
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Travel Agent & Assistant to Director
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Sep 2013 - Nov 2013
- Searching the availabilities, booking and reserving the flights and accommodation in Far East locations e.g. India, Sri Lanka, etc. - Arranging holiday tours according to customer specifications via Worldspan and ETrip software. - Managing, processing and updating customer database records accurately on a daily basis. - Providing customer service, dealing with inquiries on telephone, email and in person as well as supporting customers in their visa procedures online. - Regularly producing and updating the newsletters for the company. - Monitoring currency fluctuations regularly and liaising with banks for processing business transactions. Show less
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Education
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2020 - 2021
The London Institute of Banking & Finance
Certificate in Mortgage Advice & Practice [CEMAP], Finance & Mortgages -
2009 - 2011
Institute of Commercial Management, Bournemouth - England
Associate's degree in Marketing, Marketing Research/Marketing Communication & Management -
2006 - 2010
United States International University - Africa
Bachelor of Science (Hons.) in International Business Administration [I.B.A.], Business Administration and Management
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