Chirag Kapoor

Technical Sales Engineer at Indicate Technologies Inc.
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Location
San Jose, US

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Yamini Venugopal

I worked with Chirag for a couple of years at Xeltek. He managed the Tech support for the entire company, and worked with clients all over the world. He has great analytical and problem-solving skills. He is a pleasure to work with, and I feel that he would be a great technical asset for any team!

Vincy Chow

Chirag is a very hardworking person. He has great technical knowledge and is able to provide high quality tech supports to our customers. He is very patient when dealing with customers. His excellent customer skill has helped bringing in many new businesses to Xeltek. In addition, he is able to provide a lot of creative and valuable ideas to our sales/marketing team. He is a great asset to our company and I would recommend him to any future employers.

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Experience

    • United States
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Technical Sales Engineer
      • Feb 2019 - Present

      • Generate $1.4M yearly in revenue by closing strategic deals in complex sales cycle of capital equipment sales. Sold 3D printers ranging from $25K to $450K. • Consult potential customers on application requirements, recommend products, guide through economical ROI, and physical feasibility of production of their parts on Additive Manufacturing platforms for mass production. • Generate new leads by cold calling 10 target businesses every day resulting in 25% lead growth. • Technical… Show more • Generate $1.4M yearly in revenue by closing strategic deals in complex sales cycle of capital equipment sales. Sold 3D printers ranging from $25K to $450K. • Consult potential customers on application requirements, recommend products, guide through economical ROI, and physical feasibility of production of their parts on Additive Manufacturing platforms for mass production. • Generate new leads by cold calling 10 target businesses every day resulting in 25% lead growth. • Technical presentations in tradeshows, open houses to build business across emerging industries. • Integrate Additive Manufacturing into standard manufacturing workflows to drive production applications in Aerospace, Automotive, Healthcare, Consumer Goods, and R&D verticals. • On-site customers visit to close sales and/or train new users on proper use and best practices of machines & software, ensuring customer satisfaction. • Assist in developing new additive manufacturing applications by producing quality benchmarks (3D printed sample parts), develop, test, refine build styles in software to meet customer requirements. Prepare tolerance report for 3D printed prototypes using metrology equipment, 3D scanners and 3D inspection software. Show less • Generate $1.4M yearly in revenue by closing strategic deals in complex sales cycle of capital equipment sales. Sold 3D printers ranging from $25K to $450K. • Consult potential customers on application requirements, recommend products, guide through economical ROI, and physical feasibility of production of their parts on Additive Manufacturing platforms for mass production. • Generate new leads by cold calling 10 target businesses every day resulting in 25% lead growth. • Technical… Show more • Generate $1.4M yearly in revenue by closing strategic deals in complex sales cycle of capital equipment sales. Sold 3D printers ranging from $25K to $450K. • Consult potential customers on application requirements, recommend products, guide through economical ROI, and physical feasibility of production of their parts on Additive Manufacturing platforms for mass production. • Generate new leads by cold calling 10 target businesses every day resulting in 25% lead growth. • Technical presentations in tradeshows, open houses to build business across emerging industries. • Integrate Additive Manufacturing into standard manufacturing workflows to drive production applications in Aerospace, Automotive, Healthcare, Consumer Goods, and R&D verticals. • On-site customers visit to close sales and/or train new users on proper use and best practices of machines & software, ensuring customer satisfaction. • Assist in developing new additive manufacturing applications by producing quality benchmarks (3D printed sample parts), develop, test, refine build styles in software to meet customer requirements. Prepare tolerance report for 3D printed prototypes using metrology equipment, 3D scanners and 3D inspection software. Show less

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Technical Sales Manager
      • Dec 2013 - Dec 2018

      • Deliver business plans and go-to-market strategies for new products resulting in higher pull market leads generation. • Identify new opportunities & develop customer-driven product proposals. • Confer with customers and engineers, to assess equipment needs and to determine system requirements. • Analyze and create technical articles and literature to ensure successful product promotion for chip programmers. • Mentor interns on effective sales… Show more • Deliver business plans and go-to-market strategies for new products resulting in higher pull market leads generation. • Identify new opportunities & develop customer-driven product proposals. • Confer with customers and engineers, to assess equipment needs and to determine system requirements. • Analyze and create technical articles and literature to ensure successful product promotion for chip programmers. • Mentor interns on effective sales and marketing strategies including Adwords and SEO, current and new product release, and lead generation to help them explore various career paths. • Recruit new distributors and train them on new product technologies and applications. • Managed 4 people for support functions.

    • Product Support Specialist
      • Oct 2009 - Dec 2013

      • Coordinate installation, maintenance, support, documentation, and testing activities to ensure compliance with specifications and customer requirements. • Research and order new programmable IC devices and programming specs from IC manufacturers. Handle new socket adapter design projects to support new IC device part numbers. • Train technicians for troubleshooting and fixing hardware problems to component level with Universal and Automated Device Programmers. • Streamline current… Show more • Coordinate installation, maintenance, support, documentation, and testing activities to ensure compliance with specifications and customer requirements. • Research and order new programmable IC devices and programming specs from IC manufacturers. Handle new socket adapter design projects to support new IC device part numbers. • Train technicians for troubleshooting and fixing hardware problems to component level with Universal and Automated Device Programmers. • Streamline current tech-support procedures to become more efficient and effective. Provide pre-sales and after sales support for Universal and Automated device programmer customers.

    • Mexico
    • Telecommunications
    • Hardware Engineering Associate
      • Mar 2009 - Oct 2009

      • Responsible for editing/modifying Verilog code and programming the FPGA development board. • OrCAD Capture schematic entry and Allegro Layout experience. • Component level test, troubleshooting EMC & ESD issues, supporting board bring up. • Responsible for editing/modifying Verilog code and programming the FPGA development board. • OrCAD Capture schematic entry and Allegro Layout experience. • Component level test, troubleshooting EMC & ESD issues, supporting board bring up.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Teaching Assistant
      • Aug 2007 - Jan 2009

      • Acted as Lab Instructor for Digital Design II; Collaborated with instructor to support learning objective • Guided Electrical Engineering undergraduate students in projects based on 8086 microprocessor. • Responsible for arranging tests and grading students. • Responsible for maintaining lab equipments like oscilloscopes, logic analyzers and PC uLab. • Acted as Lab Instructor for Digital Design II; Collaborated with instructor to support learning objective • Guided Electrical Engineering undergraduate students in projects based on 8086 microprocessor. • Responsible for arranging tests and grading students. • Responsible for maintaining lab equipments like oscilloscopes, logic analyzers and PC uLab.

    • Lecturer
      • Jun 2006 - Dec 2006

      • Taught course such as Digital Electronics, Instrumentation and Measurement to Undergraduate Electrical Engineering Students. • Responsible for supervising examinations. • Taught course such as Digital Electronics, Instrumentation and Measurement to Undergraduate Electrical Engineering Students. • Responsible for supervising examinations.

Education

  • San Jose State University
    MS, Electrical Engineering
    2006 - 2008
  • Devi Ahilya Vishwavidyalaya
    BE, Electronics & Instrumentation
    2002 - 2006
  • Guru Harkishan Public School
    Maths & Science
    1989 - 2002

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