Experience

Truepill

• United States
• Software Development
• 200 - 300 Employee

• Operations Supervisor

  • Oct 2021 - Present

  ~Forecasted volume and hours for shifts and built a strategy to complete all operational tasks. ~Led and developed multiple teams of associates and supervisors. ~Program management for clients. ~Owner of key focus areas including business level SLAs. ~Recruitment for high level leadership. ~Improved employee relations and ensured compliance of all HR policies and procedures.



TWINS FAMILY FOUNDATIONS INC.

• United States
• Medical Practices

• Contractual Therapist

  • Jul 2018 - Present

  Jacksonville, Florida, United States ~Performs initial evaluations of client’s needs and develop customized treatment plans ~Provides behavioral, emotional, and attitudinal information toward an assessment of specifiers relevant to a DSM diagnosis ~Develops and implements appropriate discharge planning with client and family for continuity of care ~Coordinates with social and medical agencies, healthcare providers and community outreach programs to provide client ~Provides psychoeducation on marital relationships… Show more ~Performs initial evaluations of client’s needs and develop customized treatment plans ~Provides behavioral, emotional, and attitudinal information toward an assessment of specifiers relevant to a DSM diagnosis ~Develops and implements appropriate discharge planning with client and family for continuity of care ~Coordinates with social and medical agencies, healthcare providers and community outreach programs to provide client ~Provides psychoeducation on marital relationships, child behavior expectations, and parent management training ~Completes continuing education courses to maintain National Certified Counselor certification and stay updated on the latest practices ~Monitors client’s progress to and modify their treatment plan as needed

• Contractual Therapist

  • Jul 2018 - Present

  Jacksonville, Florida, United States ~Performs initial evaluations of client’s needs and develop customized treatment plans ~Provides behavioral, emotional, and attitudinal information toward an assessment of specifiers relevant to a DSM diagnosis ~Develops and implements appropriate discharge planning with client and family for continuity of care ~Coordinates with social and medical agencies, healthcare providers and community outreach programs to provide client ~Provides psychoeducation on marital relationships… Show more ~Performs initial evaluations of client’s needs and develop customized treatment plans ~Provides behavioral, emotional, and attitudinal information toward an assessment of specifiers relevant to a DSM diagnosis ~Develops and implements appropriate discharge planning with client and family for continuity of care ~Coordinates with social and medical agencies, healthcare providers and community outreach programs to provide client ~Provides psychoeducation on marital relationships, child behavior expectations, and parent management training ~Completes continuing education courses to maintain National Certified Counselor certification and stay updated on the latest practices ~Monitors client’s progress to and modify their treatment plan as needed



Wekiva Springs Hospital

• United States
• Medical Practices
• 1 - 100 Employee

• Admissions Counselor

  • Jul 2016 - Dec 2018

  Jacksonville, Florida, United States ~Assessed and triaged an individuals’ mental health status for level of care ~Presented efficient customer services to include excellent oral and written communication skills ~Displayed an ability to multitask in a fast-paced environment ~Entered patient’s information into pre-admission data base system ~Reviewed patient charts, answered phones, provided hospital services information ~Completed prior authorization for insurance and other payment responsibly ~Adhered to… Show more ~Assessed and triaged an individuals’ mental health status for level of care ~Presented efficient customer services to include excellent oral and written communication skills ~Displayed an ability to multitask in a fast-paced environment ~Entered patient’s information into pre-admission data base system ~Reviewed patient charts, answered phones, provided hospital services information ~Completed prior authorization for insurance and other payment responsibly ~Adhered to professional standards, hospital policies and procedures, federal, state and local requirements Show less



Hope Village for Children

• 1 - 100 Employee

• Developmental Coach

  • Oct 2014 - Jan 2016

  Meridian, Mississippi, United States ~Maintained a primary case load for youth who are at risk for out-of-home placement ~Discussed progress toward goals with resident to include medication regiment, family relationships, education development, and other behavioral problems ~Participated in group recreation activities and field trips with resident to enhance social and interpersonal skills ~Updated daily progress notes, and document related to accurate accounts of events to ensure residents safety ~Monitored resident’s… Show more ~Maintained a primary case load for youth who are at risk for out-of-home placement ~Discussed progress toward goals with resident to include medication regiment, family relationships, education development, and other behavioral problems ~Participated in group recreation activities and field trips with resident to enhance social and interpersonal skills ~Updated daily progress notes, and document related to accurate accounts of events to ensure residents safety ~Monitored resident’s behavior and interaction with peers ~Taught and modeled basic life skills to include cooking, chores, grooming, and coping Show less