Chioma Madu

Business Development Executive at Waje Smart Solutions Limited
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Contact Information
Location
Lagos State, Nigeria, NG

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Credentials

  • B2B Sales Foundations
    LinkedIn
    Jan, 2023
    - Oct, 2024
  • How to Find Sales Leads
    LinkedIn
    Jan, 2023
    - Oct, 2024
  • Project Initiation: Starting a Successful Project
    Coursera
    Feb, 2022
    - Oct, 2024
  • Foundations of Project Management
    Coursera
    Jan, 2022
    - Oct, 2024
  • Fortinet Network Security Expert Level 1: Certified Associate
    Fortinet
    Aug, 2023
    - Oct, 2024

Experience

    • Nigeria
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Development Executive
      • Dec 2022 - Present

      Manage a portfolio of key accounts, building strong relationships and ensuring high levels of customer satisfaction thereby increasing customer loyalty and retention Develop and execute account plans to achieve revenue target by Identifying new business opportunities and proactively pursuing them through targeted outreach and relationship-building Researching, Identifying, contacting and pitching C-level personas through a range of Business Development activities including networking, email blurbs, social media engagements, and cold calling resulting in the onboarding of new key accounts Collaborate with cross-functional teams, including product, technical, and customer success, to drive customer engagement and growth, this boosted productivity and creativity in users experience Conduct regular business reviews with clients to assess performance and identify areas for improvement and taking feedback to the technical team, thereby improving customer experience and satisfaction Attend conferences, workshops, and meetings, leveraging these opportunities for ongoing learning, networking, and connecting with potential new clients. Show less

    • Nigeria
    • Information Technology & Services
    • 200 - 300 Employee
    • Business Manager
      • Jan 2021 - Nov 2022

      • I was responsible for product pricing, positioning strategies to sell and understanding products selling points• Oversaw a portfolio of partner accounts and acted as the primary liaison between the reseller anddistributor• Researched and Improved customer experiences, demands and actively pursued new business through visiting markets, cold calling and researching leads• Contributed ideas for marketing and advertisement of new products and assisted in the development of engaging sales pitches.• Strengthened and maintained current business through constant communication, dependable productdelivery and trustworthy relations• Managed product road maps and releases. Show less

    • Senior Key Account Manager
      • Jul 2019 - Dec 2020

      • Managed a portfolio of accounts• Used an existing network of industry contacts to generate new business• Achieved sales targets as well as collected debts before or on due date of invoice• Ensured to meet all partner needs and deliverable according to proposed timelines• Attended partner meetings• Negotiated deals with partners• Maintained and expanded strong relationships with new and existing partners• Performed reconciliations on the accounts under my management• Completed administrative work as required. Show less

    • Sales Executive
      • Mar 2019 - Jun 2019

      • Sent quotes to partners and follow up to ensure we close a deal on the quote.• Initiated contacts with potential needs of partners.• Created relationships to drive sales.• Followed up with partners who have shown interest but haven't made any purchases yet andexpanding customer base.• Qualified interest and viability of partners

    • United States
    • Financial Services
    • 300 - 400 Employee
    • Account Officer
      • Dec 2018 - Mar 2019

      • Liaised with community organisations, business associations and individual entrepreneurs • Determined and presented loan terms and conditions to credit committee • Prepared and presented own loan proposals to credit committee • Implemented late repayment recovery procedures of Accion MFB • Achieved and maintained targets on portfolio at risk and loan loss • Monitored repayment reports daily and client behavior patterns. • Liaised with community organisations, business associations and individual entrepreneurs • Determined and presented loan terms and conditions to credit committee • Prepared and presented own loan proposals to credit committee • Implemented late repayment recovery procedures of Accion MFB • Achieved and maintained targets on portfolio at risk and loan loss • Monitored repayment reports daily and client behavior patterns.

    • Customer Care Rep/Accountant
      • Jan 2018 - Nov 2018

      • Provided a warm welcome to patients in a courteous and polite manner • Responsible for the collection and recording of cash payments • Gave out detailed information about diverse medical test a patient may want to run • Reconciliation of accounts • Provided a warm welcome to patients in a courteous and polite manner • Responsible for the collection and recording of cash payments • Gave out detailed information about diverse medical test a patient may want to run • Reconciliation of accounts

    • United States
    • Retail Apparel and Fashion
    • Receptionist/Administrative Officer
      • Feb 2017 - Nov 2017

      • Received customers in a friendly and courteous manner • Gave out detailed information on products and services offered • Daily report of tasks held and accomplished • Managed office supplies stock and placing orders • Answered queries by employees and clients • Booked meeting rooms as required • Prepared regular reports on expenses and office budgets. • Received customers in a friendly and courteous manner • Gave out detailed information on products and services offered • Daily report of tasks held and accomplished • Managed office supplies stock and placing orders • Answered queries by employees and clients • Booked meeting rooms as required • Prepared regular reports on expenses and office budgets.

Education

  • Abia State University
    Bachelor of Science - BS, Banking and Finance
    2009 - 2013
  • Altititude College
    West African Senior School Certificate
    2003 - 2008

Community

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