Lead QA Engineer

• Jun 2023 - Present

Quality Assurance Specialist

• Jan 2020 - Aug 2023

Software Quality Assurance Engineer and application support personnel

• Oct 2018 - Dec 2019

• Solely responsible for testing all applications and giving feedback to the development unit. • Validation of all application functions to ensure compliance with business KPIs and requirements before deployment to the client. • Team lead for upgrading client’s application to the latest version on our software upgrade and version management. • Actively engage clients that are having challenges using our software and train clients on how to use our software. • Monitor and report performance issues to the development team. • Audit on different environments including web (cross-browser test) and mobile. • Responsible for writing software documentation and user manual. • Analyze and identify business requirements and design test plans to mitigate risk and document my findings. • Troubleshoot applications, resolve issues for various clients and provide objective feedback to the software development team. • Design test scenarios for usability testing, functional testing, stress testing, performance testing, and scalability testing. • Actively involved in the day-to-day support of the system as it is developed. • Develop and execute test scripts both manually and automated test and write bug reports. Show less

Software QA Tester

• Feb 2015 - Sep 2018

• Develop and design a master test plan for Equities/Bonds FIX trading system and Orders Management Systems. • Assist in software requirement gathering and provide specifications to the team. • Detect and track software defects, and inconsistencies and execute all levels of testing (system, performance, stress, load, browser, integration, compatibility, and Regression testing) for a bug-free and user-friendly application. • Evaluate test findings and implement appropriate corrective measures. • Agile product management using SCRUM. • Provision of technical support to clients using our applications and assist in data migration. • Perform quality audits at every level for new applications. • Good relationship with another member of the team for better efficiency to meet project timeline and deliverables. • Updating of applications and testing of new features for compatibility with the existing version. • Engage with prospective system users to understand the scope of the project. • Technical writing and automated test plans using Nunit and selenium framework. Show less