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Experience

    • Senior Account Manager
      • Mar 2019 - 4 years 10 months

      Melbourne, Australia

    • Advertising Services
    • 1 - 100 Employee
    • Digital Marketing Consultant
      • 2016 - Mar 2019

      Melbourne, Australia - Working directly with the leadership team to develop inbound marketing campaigns via SEO, SEM Communicated effectively all steps and expectations of digital marketing campaigns - Based on analysis, results and client feedback, continually improved and modified strategies to optimize conversions. - Implemented new initiatives with regional clients and tried get sales online. - Responsible for updating the CRM and keeping a running spreadsheet of daily activity

    • Sales Head of Digital Marketing & Web Development
      • Dec 2013 - Oct 2016

      Melbourne, Australia • Acquired executive level client side digital marketing and communications strategy for corporate customers. • Partnered directly with clients to assess and respond effectively to consumer needs and architect high impact targeted solutions. • Understand the clients need and execute the development project according to their requirements and delivered on time. • Maintain the relationship with clients for long term business. • Plan new strategy for business target

    • Digital Marketing Operation Head | Business Analyst
      • Dec 2011 - Dec 2013

      Ahmedabad Area, India • Manage and direct operations team to achieve business targets. • Understand the Clients need and execute the project according to their requirement. • Solve all customer issues and complaints in a timely manner. • Provide operational support and guidance to staff. • Assist in interviewing, recruiting and training candidates. • Manage work assignment and allocation for staff. • Conduct performance review and provide performance feedback to staff. • Maintain accurate… Show more • Manage and direct operations team to achieve business targets. • Understand the Clients need and execute the project according to their requirement. • Solve all customer issues and complaints in a timely manner. • Provide operational support and guidance to staff. • Assist in interviewing, recruiting and training candidates. • Manage work assignment and allocation for staff. • Conduct performance review and provide performance feedback to staff. • Maintain accurate and clear documentation for operational procedures and activities. • Ensure team follows standard operating procedures for all operational functions. • Conduct regular meetings with team to discuss about issues, concerns, updates etc. Show less

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Assistant Manager ( Retail - BP & SPAR )
      • May 2008 - Oct 2011

      Liverpool, United Kingdom • Maintain the relationship with clients for long term business plans. • Managing staff • Solve the customer problems and taking care of best customer services. • Managing the site & store. • Daily fresh order and mail order. • Daily & Monthly Stock check as requested by Area manager.

    • ERP Implementer
      • Jun 2007 - Feb 2008

      Ahmedabad Area, India - Business analysis for clients - Setup the Business Flows according to the client requirement - Execute or Implement the ERP system according to the client's business flows.

Education

  • Liverpool Hope University
    International MBA, International Business
    2009 - 2010
  • Hemchandracharya North Gujarat University
    Master of Science ( Computer Application & Information Technologies ), Information Technology & Computer Science
    2003 - 2005

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