Experience

Albany Leadership Charter High School for Girls

• United States
• Education Management
• 1 - 100 Employee

• Operations Associate

  • Nov 2022 - Present

  Working with school accountant for facilitate supply orders for all buildings. Inspecting all incoming orders and delivering to the appropriate facilities. Facilitate scheduled maintenance and emergency maintenance with outside vendors for both school buildings. Working with school accountant for facilitate supply orders for all buildings. Inspecting all incoming orders and delivering to the appropriate facilities. Facilitate scheduled maintenance and emergency maintenance with outside vendors for both school buildings.



Towson University

• United States
• Higher Education
• 700 & Above Employee

• Customer Service Associate

  • May 2021 - Present

  Optimize customer experiences by reviewing account information and addressing inquiries promptly. Facilitate open lines of communication throughout the lifetime of a customer support order to keep them updated. Utilize analytical and research skills to identify the appropriate solutions to customer issues. Display ability to work well with a wide range of demographics. Minimize customer wait times, increasing outcomes of support orders. Employ use of emotional intelligence when handling escalated customers. Show less



Leilo

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Operations Intern

  • May 2021 - May 2022

  Spearhead key 3PL warehouse logistics including order management, shipment fulfillment, pipeline oversight, weekly reporting, and inventory practices. Inform key decisions by relaying metrics to the COO. Increase organization by implementing use of the Dear operations management system. Mitigate depletion of needed items with timely supply chain management. Acquire ideal pricing by developing strong relationships with vendors. Optimize productivity and profitability by generating forecasts and collaborating with the COO on production strategies and goal-setting. Show less



Elite Acura

• United States
• Retail
• 1 - 100 Employee

• Inside Sales Representative

  • Mar 2020 - Dec 2020

  Served as a driving force behind rapid revenue growth by overseeing sales, enhancing product visibility, and expanding on territory. Utilized well-developed strengths in cold-calling and proposal design to elicit new business. Increased retention by remaining attentive to existing customers. Sustained a competitive edge by examining and evaluating continuously evolving industry trends and techniques; researched opposing companies. Encouraged ongoing improvements and updates as new methods emerged. Deployed solutions-based approaches and a working knowledge in company policies and procedures to address customer complaints. Key point of support and insight; made recommendations to management. Show less



Jersy Bagel

• United States
• Restaurants

• Shift Supervisor

  • Sep 2018 - Mar 2020

  Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. 1. Scheduled and directed staff in daily work assignments to maximize productivity. 2. Efficiently resolved problems or concerns to the satisfaction of all involved parties. 3. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. 4. Minimized loss and misuse of equipment through proper restaurant supervision and staff training. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions. Show less


AMAR ENGINEERING COMPANY PRIVATE LIMITED
• India
• 1 - 100 Employee
• Accountant

  • Dec 2016 - Dec 2017