Experience

Sigma Allied Services Private Limited

• India
• Human Resources Services
• 100 - 200 Employee

• Head Coach and Mentor for BFSI Hiring

  • Jul 2017 - Present

  At Sigma, I am responsible for spearheading the BFSI practice and mentoring BFSI delivery team for the globally benchmarked solutions. At Sigma, I am responsible for spearheading the BFSI practice and mentoring BFSI delivery team for the globally benchmarked solutions.



ICICI Bank

• India
• Banking
• 1 - 100 Employee

• • Jul 2010 - Jul 2017

  • Responsible for the supervision of overall Branch sales and operations• Interfacing with high net worth clients for understanding their requirements & suggesting the most viable solution and cultivating relations with them for customer retention & securing repeat business.• Motivating and Driving team to achieve their sales target.• Marketing & Servicing of various Bank and Investment products like Cash, Clearing, and System related functions, Forex, Remittances, Trade Desk, Complaint Handling, Audit Compliance, Coordination with Corporate Office, MIS Reporting, Third Party Products • Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction levels. Show less

• • Jan 2005 - Jun 2010

  • Handling Customer Service at the Branch and providing on time solution.• Responsible for Sales and Service of the customers• Handling Audit of the Branch.