Behavior Practitioner 1

• juin 2022 - - aujourd’hui

Clerk Temp

• janv. 2022 - mars 2022

Call Center Representative

• sept. 2021 - oct. 2021

- Greeted customers over 30+ phones, 10+ chats, and 2 emails a week resulting in quality assurance and customer satisfaction. - Helped 10+ customers daily with questions and complaints about the product improving the overall customer experience.- Collaborated with 5+ call transfers a week which resulted in improved customer service and satisfaction. - Greeted customers over 30+ phones, 10+ chats, and 2 emails a week resulting in quality assurance and customer satisfaction. - Helped 10+ customers daily with questions and complaints about the product improving the overall customer experience.- Collaborated with 5+ call transfers a week which resulted in improved customer service and satisfaction.

Direct Support Professional

• juin 2021 - août 2021

- Assisted 1-2 individuals with daily living needs every hour to ensure they feel safe and comfortable in their home. - Cooked, served meals, housekeeping, passed medication, fed individuals and provided support of daily goals and needs. - Assisted 1-2 individuals with daily living needs every hour to ensure they feel safe and comfortable in their home. - Cooked, served meals, housekeeping, passed medication, fed individuals and provided support of daily goals and needs.

Childcare Assistant

• janv. 2020 - juin 2021

- Monitored a group of 10-15 students from k-3, organized various art, gym, outside, and electronic activities for playtime, and checked in over 80+ students for attendance to ensure the attendance policy guidelines. - Monitored a group of 10-15 students from k-3, organized various art, gym, outside, and electronic activities for playtime, and checked in over 80+ students for attendance to ensure the attendance policy guidelines.

Direct Support Professional

• sept. 2019 - janv. 2020

- Assisted 1-2 individuals with daily living needs every hour to ensure they feel safe and comfortable in their home. - Cooked, served meals, housekeeping, passed medication, fed individuals and provided support of daily goals and needs. - Assisted 1-2 individuals with daily living needs every hour to ensure they feel safe and comfortable in their home. - Cooked, served meals, housekeeping, passed medication, fed individuals and provided support of daily goals and needs.

Customer Service Associate

• oct. 2015 - sept. 2019

- Assisted 5-10+ customers every day on the sales floor and check-out to ensure sales increased and were accurate. - Assisted 5-10+ customers every day on the sales floor and check-out to ensure sales increased and were accurate.