Experience

Liberis

• United Kingdom
• Financial Services
• 100 - 200 Employee

• Business Development Manager EMEA

  • Jun 2022 - Jul 2023

  London, England, United Kingdom Liberis is the global chosen partner for revenue based finance. We partner with acquirers and platforms, to provide finance to their merchants (white labelled). Our Partners include Barclaycard, Elavon, WorldPay, Tide, Klarna and many more. DM to discuss potential synergies.



Volt.io

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Business Development Manager

  • Dec 2021 - May 2022

  London Volt is driving the real-time payments revolution. By connecting the world’s new-generation payments schemes, we empower merchants across the globe the ability to receive direct, account-to-account payments from their customers – in real time, and also save on costs presented by traditional card rails. Please send me a direct message, if you would like to transform your payments strategy. I would love to discuss potential synergies.



American Express

• United States
• Financial Services
• 700 & Above Employee

• Senior Business Development Manager

  • Sep 2019 - Dec 2021

  London, United Kingdom Leads International Currency Cards (ICC) business development team, implementing strategy to drive positive B2B acquisition, through over 100 Private Banking partners globally.



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Business Development Manager, HSBC Expat

  • Apr 2017 - Aug 2019

  London, United Kingdom Responsible for driving the development of the UK>Jersey international corridor. Proven ability to work independently, use initiative and resources to increase consistent YoY growth and complete tasks in a timely manner. • Excellent communication skills- able to engage and present to stakeholders at all levels of seniority. • Work collaboratively with internal stakeholders (both UK and Jersey CVM, Marketing, Distribution and Communication teams) to ensure HSBC Expat is well… Show more Responsible for driving the development of the UK>Jersey international corridor. Proven ability to work independently, use initiative and resources to increase consistent YoY growth and complete tasks in a timely manner. • Excellent communication skills- able to engage and present to stakeholders at all levels of seniority. • Work collaboratively with internal stakeholders (both UK and Jersey CVM, Marketing, Distribution and Communication teams) to ensure HSBC Expat is well positioned to acquire new business opportunities, in addition to enhancing current processes. • Manages and governs UK>Jersey runway and BD activities, to ensure key propositional initiatives and product launches are communicated effectively to UK stakeholders through appropriate channels. • Identifies strategic customer facing distribution teams across UK, predominately London, to train, coach and provide ongoing support on HSBC Expat’s proposition.

• Group International and Cross Border Manager, Group Wealth Management

  • Nov 2015 - Mar 2017

  London, United Kingdom Proven ability in working across cultures on the global strategy of HSBC's International Customer On-boarding (ICO), highly restricted and time sensitive tasks. • Led Global Cross Border Compliance analysis against each local ICO journey, implementing change where necessary to ensure the ICO process is compliant. • Managed highly restricted and time sensitive projects, including Brazil divesture, providing executive oversight and guidance to all markets globally. •… Show more Proven ability in working across cultures on the global strategy of HSBC's International Customer On-boarding (ICO), highly restricted and time sensitive tasks. • Led Global Cross Border Compliance analysis against each local ICO journey, implementing change where necessary to ensure the ICO process is compliant. • Managed highly restricted and time sensitive projects, including Brazil divesture, providing executive oversight and guidance to all markets globally. • Collaborated with teams to implement changes to international referrals for front line staff globally.

• Business and Implementation Manager, UK CEO office

  • May 2015 - Oct 2015

  London Responsible for management and governance of ‘UK Ideas Board’, an ideas platform sponsored by UK CEO. • Produced governance papers and quarterly executive briefing papers. • Managed fortnightly forums with gatekeepers from all UK business and functions to analyse and/or implement ideas suggested from the ideas community. • Designed promotional materials and presented at roadshows across UK to promote the Ideas Board

• Project Lead, Global Sales and Distribution, Group Wealth Management

  • Jan 2015 - Apr 2015

  London, United Kingdom Organised and executed successful global recognition event in Singapore for top 300 Wealth colleagues and Senior Executives including RBWM CEO and Global Heads. • Managed constant changing priorities from senior stakeholders, third party vendors, local market representatives and internal teams, executing all deliverable on time. • Strong organisational, stake holder management and event management skills.



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• RBWM Graduate Manager

  • Apr 2014 - Oct 2014

  London, United Kingdom Business Planning Manager Responsible for regional communication plan including implementation of weekly newsletter reaching over 2500 colleagues on key priorities: people, customer, business and community • Recognised and attended annual ‘UK Extraordinary People Awards’, nominated for ‘Extraordinary Start’ on the RBWM Management Trainee scheme Sales and Service Manager, Gerrard Street branch, Westend area • Managed HSBC's London Summer interns- duties included managing… Show more Business Planning Manager Responsible for regional communication plan including implementation of weekly newsletter reaching over 2500 colleagues on key priorities: people, customer, business and community • Recognised and attended annual ‘UK Extraordinary People Awards’, nominated for ‘Extraordinary Start’ on the RBWM Management Trainee scheme Sales and Service Manager, Gerrard Street branch, Westend area • Managed HSBC's London Summer interns- duties included managing project work, weekly support calls and mentoring • Managed customer centric projects, including implementation and editor or weekly newsletter, mystery shops and initiatives to increase customer satisfaction scores and staff engagement • Trained, supported and provided constructive feedback to staff on how to identify sales opportunities, importance of creating a positive lasting impression, bank procedures and operations

• Customer Service Officer

  • Nov 2013 - Apr 2014

  London, England, United Kingdom Plays part in delivering on set objectives and drives teams to maximise goals. Championed and led team during ISA/wealth 2014 Campaign for area and recognised for the most referrals. Takes ownership of personal development and proactively find ways to enhance capabilities by reflecting on personal performance and development plan, leading projects, welcoming feedback and attending courses to build upon existing skill set.

• Cashier/ Meet and Greet

  • Sep 2012 - Oct 2013

  London, United Kingdom Recognised for identifying and fulfilling customer needs, and forwarding referrals to the relevant banking channels. Strong people skills, innovative ideas, promotes team work, and consistently exceeds individual targets.



University of Kent

• United Kingdom
• Higher Education
• 700 & Above Employee

• Student Ambassador

  • Sep 2012 - May 2013

  Canterbury, England, United Kingdom - Mentor 1st year Undergraduates - Represent my course and university on prospective open days.



Marks and Spencer

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Assistant

  • Aug 2007 - Nov 2010

  London, England, United Kingdom