Chinemerem Ihuoma-Chidi

Intake Staff at Hope Mission
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Contact Information
us****@****om
(386) 825-5501
Location
Edmonton, Alberta, Canada, CA

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Experience

    • Canada
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Intake Staff
      • Nov 2022 - Present

    • Pharmacy Manager/Customer Engagement Specialist
      • May 2022 - Sep 2022

      * As the pioneer Pharmacist of this pharmacy outlet I was able to grow the business by increasing monthly sales by 18% on the average through attention to details and use of data. * Fulfilled prescriptions with high degree of accuracy and full compliance with applicable regulations. * Communicated with customers via telephone, email or in-person on proper use and storage of medications. * Prevented service lags by keeping the pharmacy well-stocked with supplies as well as identified inventory variance through intermittent inventory audits. * Protect pharmacy from liability by keeping adequate patient, pharmacy and regulatory documentation while handling such records with utmost confidentiality. Show less

    • Pharmacy Manager/ Pharmacist
      • Sep 2020 - Apr 2022

      * My responsibilities included providing effective healthcare services, * Supervised the training of 4 junior employees. * Maintained efficient operations by developing department procedures, enforcing policies and ensuring compliance to regulatory requirements. * Maintained daily record of finances. * Managed facility inventory through the use of data to correlate prescription and buying pattern with disease prevalence which eventually influences purchasing decisions. * Protected patient data with secure records management system. Show less

  • Medcourt Pharmacy
    • Ojodu -Berger
    • Pharmacy Manager/Pharmacist
      • Oct 2019 - Aug 2020

      * My responsibilities included overall management of the pharmacy outlet and ensuring strategic operating and financial targets are met without significant supervision. * Supervised the training of 4 junior employees. * Educated customers on proper use and storage of medications dispensed. * Achieved zero dispensing error and strict compliance with applicable regulations. * Protected patient data with secure records management system. * Tracked inventory levels and initiated reorder levels which ensured adequate stock at all times to achieve optimum patient health care. * Achieved over 95% of the sales target for each quarter and increased sales by 8% in the first quarter of assuming this role. * Co-ordinated weekly team meetings to ensure continual communication of company/outlet objectives to team members. * Performed weekly audit to ensure that all regulatory and functional compliance were up to par. * Prepared the data analysis as well as the claims report of drugs dispensed to enrollees upon authorization from each health insurance company and ensured payments were made thereof. * Achieved 100% fulfillment of all quotation requests and purchase orders for wholesale supply of drugs and devices to NGOs, Health establishments and HIV centres; ensuring prompt delivery of good quality products at the right storage conditions. Show less

    • Pharmacist/Customer and HMO Management Executive
      • Jun 2018 - Sep 2019

      * Ensured seamless operational process, delivery of quality healthcare services and meeting daily store targets. * Supervised the training of 7 junior employees. * Achieved 90% of set quarterly target. * Managed Inventory and ensured little or no stock-outs. * Handled the logistics arm of the company’s drug delivery process to insured enrollees, ensuring patient’s drugs are delivered at their preferred location at the right time with minimal logistic complaints from the enrollees. * I strategically achieved an increase in monthly enrollee-base by 4-fold which resulted in a 7-fold increase of the monthly revenue, having managed the Health insurance company's processes with minimal complaints. * Prepared the data analysis as well as the claims report of drugs dispensed to enrollees for each health insurance company and ensured payments were made thereof. * Assisted in the quotation and requisition of drugs/devices in bulk for wholesale supply to NGOs, Hospitals and other Health institutions. Show less

  • VAS Pharmacy
    • Yaba, Lagos.
    • Pharmacy Manager/ Pharmacist
      • Mar 2017 - Jan 2018

      • Having pioneered this outlet, I ensured sustainability of the pharmacy by building the customer-base from zero to over 2000 registered customers; • Achieved an average sale of approximately ₦3million monthly within the first 6 months of opening the branch. • Made sure the Pharmacy was adequately stocked and managed reorder levels. • Made certain all tools and devices necessary for the daily running of the Pharmacy were functional and regularly maintained. • Supervised and ensured regular training of the Pharmacy assistants and all other subordinate staff thereby achieving optimal working standards. • Organised health campaigns every quarter for the community by providing free medical tests and seminars. Show less

  • Big Cross Pharmacy
    • Osolo Way, Ajao Estate, Lagos.
    • Pharmacist
      • Jul 2015 - Nov 2015

    • Regulatory Affairs Pharmacist
      • Sep 2014 - Aug 2015

      • I interned at three (3) directorates of NAFDAC viz: Registration and Regulatory Affairs(R&R), Narcotics and Controlled Substances(NCS) and Laboratory Services(LS) Directorate. • Under the R&R directorate, I carried out the registration, vetting and approval of regulated products; collection of samples for analysis and documentation of approval licence issued for registered products. • Carried out the inspection and monitoring of manufacturing/retailing/warehousing companies at the NCS directorate, ensuring adequate documentation of purchase, sale and/or usage of controlled substances and their storage therein. • LS directorate gave me the experience of engaging in Quality Assurance tests on both Pharmaceutical and Cosmetic products; ensuring safety standards are undertaken and tests carried out accurately at all times. Show less

    • Editor-in-Chief
      • 2012 - 2013

      *To ensure the weekly publication of articles with regard to news on campus and the world as well as other information that would enlighten our readers. * charged with the responsibility of ensuring the publication of the next edition of the 'FAMASI' magazine, University of Ibadan. *To ensure the weekly publication of articles with regard to news on campus and the world as well as other information that would enlighten our readers. * charged with the responsibility of ensuring the publication of the next edition of the 'FAMASI' magazine, University of Ibadan.

Education

  • University of Ibadan
    Bachelor of Pharmacy (B.Pharm.), Pharmacy
    2008 - 2014
  • Command Day Secondary School, Oshodi, Lagos.
    WASSCE
    2001 - 2007

Community

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