Chinazaekpere Maryjoy
Public Relations Manager at Hostel.ng- Claim this Profile
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Bio
Experience
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Hostel.ng
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Nigeria
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Leasing Residential Real Estate
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1 - 100 Employee
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Public Relations Manager
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Feb 2020 - Present
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Jumia Nigeria
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Nigeria
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Retail
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700 & Above Employee
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Customer Service Representative
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Oct 2019 - Feb 2020
Identify and assess customer needs to achieve satisfaction.Provide accurate valid and complete information of products, and services using the right methods and tools.Handled customer complaints, provide appropriate solutions within the time limits; follow up to ensure resolution.Managed large amounts of incoming calls. Identify and assess customer needs to achieve satisfaction.Provide accurate valid and complete information of products, and services using the right methods and tools.Handled customer complaints, provide appropriate solutions within the time limits; follow up to ensure resolution.Managed large amounts of incoming calls.
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Secretary
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Aug 2013 - Dec 2013
Maintained a detailed records administration and prepared minutes for office meeting.Oversaw the organization of incoming and outgoing correspondence files.Efficiently managed incoming and outgoing mails, answered telephones, directed calls and took messages and routed various documents throughout the office. Maintained a detailed records administration and prepared minutes for office meeting.Oversaw the organization of incoming and outgoing correspondence files.Efficiently managed incoming and outgoing mails, answered telephones, directed calls and took messages and routed various documents throughout the office.
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Education
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University of Lagos
Master of Arts - MA, English literature -
Chukwuemeka Odumegwu Ojukwu University
Bachelor of Arts - BA, English language and literary studies