Experience

SOUTHERN CROSS FREIGHT LOGISTICS LIMITED

• Italy
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Director

  • Sep 2016 - Present

  Southern Cross Freight Logistics has been providing Freight Forwarding services tailored to your needs for almost 20 years. Established in 1995 by Pat Knibbs, we embrace his philosophy on Customer Service and continue to ensure that, not only does your cargo arrive at the right place at the right time, but that this is also achieved safely, economically and efficiently. “We pride ourselves on providing a personal service tailored to your requirements.” Southern Cross is a UK based independent, international Freight Forwarding company dedicated to providing a first-class Import and Export service. We provide international Sea Freight, Air Freight and Road Freight services for both the business and individuals. We are committed to understanding your needs in order to provide the best in Freight Forwarding services. You can be sure that whatever your Import and Export requirements Southern Cross “goes the extra mile” on your behalf to deliver a first-class freight forwarding service. “Your needs are important” We provide individual and tailored Freight Forwarding services to our clients for all their Import and Export requirements. Our friendly, professional staff will discuss your shipment with you to ensure we are able to offer you the best method and price to meet both your and your customer's needs. Whether you need an export, import, sea freight or air freight service, we will provide you with courteous, professional care and advice to ensure transportation is as easy for you as possible. Show less



DR Kitchen Appliances

• United Kingdom
• Computers and Electronics Manufacturing

• Sales Support Administrator

  • Nov 2015 - Aug 2016

  • Processing orders for trade (retailer) clients • Liaising with customers and providing information on promotions and quotes • Resolving queries and returns • Providing an aftercare service working alongside the aftersales team • Working alongside and supporting area sales managers • Processing orders for trade (retailer) clients • Liaising with customers and providing information on promotions and quotes • Resolving queries and returns • Providing an aftercare service working alongside the aftersales team • Working alongside and supporting area sales managers



UKN Group

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Temp

  • Oct 2015 - Oct 2015

  Updating Traka Database Contacting Traka customers to inform them of software update Scheduling Software Updates for Traka Customers Updating Traka Database Contacting Traka customers to inform them of software update Scheduling Software Updates for Traka Customers



Telefonix Voice & Data

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Project Co-ordinator

  • Jun 2014 - Sep 2015

  • Managing Engineers Diaries • Bill run on aBILLity • Downloading of daily CDR’s from Daisy and Gamma and processing rejects • Logging Service Calls • Creating Sales Order and Purchase Orders from Sales Opportunity on SAP • Ordering Licence for Upgrades/New Licences for new kit/Ordering IPOSS for new kit and IPOSS renewals • IPOSS Contracts/Maintenance Contracts/ Lines and Minutes Contracts • Booking Items into stock on SAP/Logging Serial Numbers of new kit • Liaising with Engineering and the rest of the business • Liaising with Accounts – any issues escalated to Financial Manager and or Finance Director • Liaising with customers to arrange Telephony installations and engineering fault visits Projects • Line ordering – Analogue Lines and ISDN2e & ISDN30e • Ordering ADSL & FTTC • Number porting & SIP Trunks, Fax 2 email, NGN Number Ports • Ordering kit Show less

• Temp

  • 2015 - 2015


Yorktel

• United States
• IT Services and IT Consulting
• 300 - 400 Employee

• Customer Services Administrator

  • Jan 2010 - May 2014

  • Managing Engineers Diaries • MA Process – Flow of information and update • PO Log – Updating and reporting of the PO status and workflow • Purchasing – Purchase Ordering on Sage and logging to MA Process • Preparing Sales Orders on Sage • Service Contracts – Renewals • Data Entry – Support Database updates • Liaising with Engineering and the rest of the business • Liaising with Accounts – any issues escalated to Financial Manager and or Finance Director • Liaising with customers to arrange video conferencing installations and engineering fault visits • Renewing of Maintenance Contracts • Preparation and document management of customer site guides and maintenance contracts • Inputting and maintaining information on SharePoint and the service management database - ServiceNow • Liaising with suppliers to arrange timely replacements for faulty kit • Booking travel and hotels for engineers and senior management Show less



The Raven Hotel

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Assistant Manager

  • Jun 2006 - Dec 2009

  • Serving customers, opening and closing the pub, running shifts, covering in absence of general manager, and ensuring best customer service at all times. • Involved in staff training and development, experience of supervising a team. • Responsible for all staff and rotas during shifts • Cashing up after close • Check ins, bookings after Receptionist has left and on weekends. • Guestline, Zonal and Viewbase figures every day • Stock control and MOS tracking done once a week • Ordering of stock • ATM and Machine Income refills and banking • Looking after functions and good customer service • Have done 3 relief shifts • Got NLCPH, Cellar Management and Stock Control Head House Keeper • Cleaning and assisting in preparations for 38 room hotel • Ensuring that the correct consumables and perishables are order for each of the rooms inclusive of laundry services • Assisting in the preparations of function within the hotel. Show less



Adecco UK

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Call Centre and Data Processing Operator

  • Jun 2003 - Jun 2006

  Sept 2004 – Jun 2006 Adecco Andover, Hampshire Call Centre and Data Processing Operator • Assisting customers with technical queries to Lloydslink. • Processing of standing orders, new direct debits and cancelled direct debits. • Liaising with originators and branches when lack of information was supplied ensuring that details are correct. • Worked on project wherein I contacted Corporate and business account holders to explain changes being effected to Backstel – IP Jun 2003 – Aug 2004 Adecco Andover, Hampshire Recruitment Consultant • Establishing new and maintaining relationships with potential employers to our candidates via the phone and sales visits. • Registering, interviewing candidates and doing CRB checks on them ensuring that they are the right calibre for our customers. • Placing advertisements with local newspaper and job centres. Show less



Dreweatte Neatte

• United Kingdom

• Commercial Secretary

  • May 2003 - May 2004

  • Audio typing of letters, property details, valuations and digital audio typing of overflow from other branches. • Preparing Business scene article for the local newspaper. • Preparing and updating details of new and current properties. • Audio typing of letters, property details, valuations and digital audio typing of overflow from other branches. • Preparing Business scene article for the local newspaper. • Preparing and updating details of new and current properties.