Experience

AXA Mansard Insurance (Ask an Expert - Your Personal Insurance Advisor)

• Nigeria
• Insurance
• 1 - 100 Employee

• Business Advisor

  • Oct 2021 - Present



Dantown Assets Limited

• Port Harcourt, Rivers, Nigeria

• Customer Service Executive

  • Sep 2020 - Nov 2021

  Manage large amounts of incoming phone calls. Generate sales leads. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and call handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers Requirements. Show less