Chih Hao Kuo

Data Team Lead at MSIG MINGTAI INSURANCE CO., LTD.
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Contact Information
us****@****om
(386) 825-5501
Location
Taipei City, Taipei City, Taiwan, TW
Languages
  • English Native or bilingual proficiency
  • Chinese Native or bilingual proficiency
Skills

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Bio

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Credentials

  • SAS Certified Base Programmer for SAS 9 Credential
    -
    Mar, 2014
    - Nov, 2024

Experience

  • MSIG MINGTAI INSURANCE CO., LTD.
    • Taiwan
    • Insurance
    • 1 - 100 Employee
    • Data Team Lead
      • May 2019 - Present

      。Leading Data team to ensure daily ETL is executed properly. (Tool: ETL Manager) 。Design and develop Data Warehouse/ Data Mart Schema from different Core systems with enterprise standards & best practices.(Database: Oracle) 。Involved in understanding of business processes or sales logic to create business reports and meet specific user requirements. (Tool: Smart Query) 。Work closely with Claim Department and Digital Strategy Department to develop a Fraud Detection System and assist team member in building a scoring system by using Oracle APEX and Tableau. 。Lead the data team to support IFRS17 project to create Data Mart for whole system and establish the data governance standard. Show less

  • Cathay Century Insurance
    • Taipei City, Taiwan
    • Data Analyst (Assistant Manager)
      • Dec 2017 - May 2019

      。Use SAS and R to do the data-mining and modeling for property and casualty insurance. 。Build an early warning system to score the risk level of customer who make claim on car insurance. - From top to toe: Scoring system building, modeling, data mining, data cleaning, system testing...etc. - It may save 50% of labour force in the end of the 2019.(This depends on company's strategy.) 。Build a recommender system for online car insurance through association model. 。Develop a score card system for marine insurance customers while underwriting. Show less

  • Cathay Life Insurance Co., Ltd.
    • Insurance
    • 700 & Above Employee
    • Sales Manager
      • Dec 2016 - Nov 2017

      - Sales Coaching.- Led 7 insurance agents and recruited an new agent.- Surpassed team sales quota 7 times and reached personal sales quota 6 times in one year.

    • Data Analyst (Assistant Manager)
      • Apr 2016 - Dec 2016

      。Predicting modeling for medical insurance insured's short term risk. - Predict the short term claim rate during underwriting to customer who buy medical insurance policy. - This model may turn 30% of medical insurance policies into automated underwriting without lower the accuracy rate. (The percentage would depend on company's HR policy.)

    • Data Analyst
      • Feb 2012 - Mar 2016

      。Data mining and modeling by using SAS, predicting targets'​ scores and generating data-based business strategies. 。Created statistical and analytical research reports for VP to implement data mining related projects. 。Study new analytical techniques and assess new data mining methods.。Customer repurchase predicting model. - This predicting model was designed to extract the most likely repurchasing customers. - Those predicting results were displayed on agents' CRM homepage. - It increased 5 times repurchasing rate.。New customer next optimum time to approach model.。Segmentation for Maturity customer. - Make segmentation on the term life insurance customer to focus on the optimal flow back beneficiaries and policyholders.。Segmentation for all customer in company - Made customer segmentations for at least 3 times in 5 years. - Each time it has to use different clustering model to satisfy different users' need. Show less

  • KGI Securities Investment Advisory Co. Ltd.
    • Financial Services
    • 1 - 100 Employee
    • Securities Investment Trust Agent
      • May 2007 - Apr 2008

      Provide investment advice at the same time sell mutual funds' shares directly to the target customers or corporates. Provide investment advice at the same time sell mutual funds' shares directly to the target customers or corporates.

Education

  • School of Oriental and African Studies, U. of London
    Master of Arts (MA), Globalization and Corporate Development
    2010 - 2011
  • School of Oriental and African Studies, U. of London
    Master of Science (MSc), Development Economics
    2009 - 2010
  • National Chengchi University
    Bachelor's degree, Economics
    2001 - 2005

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