Legal Assistant Paralegal

• May 2023 - Present

Engineer Intern

• Jan 2023 - Sep 2023

Freelance virtual Assistant

• Jul 2022 - Sep 2023

Virtual Assistant

• Jan 2019 - Nov 2019

⦁ Operated electronic mail systems and coordinate the flow of information, internally and with other organizations. ⦁ Created flyers and invitations for conferences or special events. ⦁ Arranged conferences, meetings, and travel reservations for office personnel. ⦁ Operated dictation machine or took dictation by shorthand to transcribe information. ⦁ Developed and maintained internal and external company Web sites. ⦁ Operated electronic mail systems and coordinate the flow of information, internally and with other organizations. ⦁ Created flyers and invitations for conferences or special events. ⦁ Arranged conferences, meetings, and travel reservations for office personnel. ⦁ Operated dictation machine or took dictation by shorthand to transcribe information. ⦁ Developed and maintained internal and external company Web sites.

Basic Solar Trainee

• Apr 2019 - Jun 2019

Maintained high levels of efficiency during training by taking detailed notes and asking questions. Frequently inspected installation area to verify all panels were connected serially and batteries connected properly equipment was operating properly. Shadowed senior team members to learn all processes and techniques of solar systems. Attended training courses to build understanding of processes, techniques and industry. Maintained high levels of efficiency during training by taking detailed notes and asking questions. Frequently inspected installation area to verify all panels were connected serially and batteries connected properly equipment was operating properly. Shadowed senior team members to learn all processes and techniques of solar systems. Attended training courses to build understanding of processes, techniques and industry.

Customer Service Representative

• Jan 2017 - Dec 2018

⦁ Troubleshot and resolved online ordering issues and concerns to promote a seamless ordering process for customers. Answered live online chats to give quick answers and solve problems faster. ⦁ Maintained a positive and professional attitude toward customers to foster positive experiences resulting in repeat online purchases. Sought ways to improve processes and services provided. ⦁ Exhibited high energy and professionalism when dealing with clients and staff. ⦁ Increased efficiency and team productivity by promoting operational best practices. ⦁ Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues. Maintained up-to-date knowledge of product and service changes. ⦁ Surpassed sales goals through the implementation of effective marketing strategies. Show less