Chidinma Ibeakanma

Associate at Spotwork
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
North York, Ontario, Canada, CA

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Human Resource Management
    Project Safety and Management Institute
    Feb, 2023
    - Nov, 2024
  • National Youth Service Corps
    National Youth Service Corps
    Feb, 2023
    - Nov, 2024
  • Institute of Chartered Mediators and Conciliators
    ICMC - Institute of Chartered Mediators and Conciliators
    Sep, 2020
    - Nov, 2024
  • Microsoft Word, Microsoft Excel, Customer Relationship Management, Project Management
    New Horizons
  • PSENSE Employability Skill Certification Programme, Basic.
    Poise Nigeria Limited

Experience

  • Spotwork
    • Canada
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Associate
      • May 2023 - Present

  • E.baco Nig Ltd
    • Nigeria
    • Customer Service Representative
      • Nov 2021 - Apr 2023

      -Building and maintenance of cordial relationship with clients to ensure rapid sales -Receiving of phone calls and following up with leads -Responding to all inquiries an messages via email and other social media platforms -Proper organization of company’s resources -Resolved procedural issues on strict compliance with company regulations -Building and maintenance of cordial relationship with clients to ensure rapid sales -Receiving of phone calls and following up with leads -Responding to all inquiries an messages via email and other social media platforms -Proper organization of company’s resources -Resolved procedural issues on strict compliance with company regulations

  • Cedar Point Amusement Park
    • United States
    • Entertainment Providers
    • 400 - 500 Employee
    • Customer Service Associate
      • Jun 2021 - Sep 2021

      -Took accurate food and beverage orders, provided menu recommendations and accommodated special request dietary restrictions -Leveraged excellent communication and relationship building skills as well as an inherent ability to excel under pressure to provide an unparalleled level of customer service satisfaction -Delivered promptly and accurately to ensure a seamless dining experience -Handled cash transactions, processed credit card payments and reconciled receipts accurately -Adhered to strict hygiene and food safety standards, ensuring a safe dining environment for customers Show less

  • Confidence Marble Company
    • Lagos State, Nigeria
    • Customer Service Representative
      • May 2019 - Aug 2019

      -Liaised with head of operations as to how to improve business processes -Created data entry of stock counts and ensured accuracy during the exercise -Generated leads; built a rapport and maintained a successful relationship with prospects and existing clients -Liaised with head of operations as to how to improve business processes -Created data entry of stock counts and ensured accuracy during the exercise -Generated leads; built a rapport and maintained a successful relationship with prospects and existing clients

Education

  • Niagara College - Toronto
    2023 - 2023
  • Babcock University, Ilishan-Remo, Nigeria
    Bachelor of Science - BS, International Law and Diplomacy
    2017 - 2021

Community

You need to have a working account to view this content. Click here to join now