Chiara Tedesco Maida
Export/Italy Sales Representative at Cutlite Penta Srl- Claim this Profile
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Inglese C2 -
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Francese B2 -
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Spagnolo B2 -
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Arabo B1 -
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Italiano -
Topline Score
Bio
Credentials
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Sommelier 1°livello
FISAR Delegazione Provinciale di ComoFeb, 2019- Nov, 2024 -
CAE certificate
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CPE certificate
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FCE certificate
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PET
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TRINITY
Trinity College London
Experience
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Cutlite Penta S.r.l.
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Italy
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Machinery Manufacturing
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1 - 100 Employee
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Export/Italy Sales Representative
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Mar 2021 - Present
-Referente Fiere Ufficio Back Office (Gestione Contatti, Organizzazione, Allestimento e Partecipazione a Fiere di settore)-Referente Training Tecnici per Dealers Esteri (Organizzazione, Contatto con Dealers, Redazione Linee Guida, Conciergerie)-Customer Care durante Sales Process-Accoglienza Clienti in Visita in Azienda+Presentazione Aziendale-Hunting di nuovi clienti/dealers-Public Relation con clienti/dealers-Redazione Offerte-Elaborazione Ordini-Video Performance per Marketing aziendale
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Reception&Contact Center
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Dec 2020 - Apr 2021
-Contact Center Management -Directional Orders Managament-Technical Translations of Brochures, Dépliants, Forms, Agreements-Organisation of Travel Itineraries for business trips
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Castello di Casole, A Belmond Hotel
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Italy
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Hospitality
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1 - 100 Employee
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Front Desk Agent&Concierge - LVMH
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Apr 2018 - Oct 2020
-Covid19 Health&Safety measures -LQA standards -Front&Back Office -Concierge skills -AM, PM, Night shift -Exclusive Events -Collaborations with pre-organized Groups -Covid19 Health&Safety measures -LQA standards -Front&Back Office -Concierge skills -AM, PM, Night shift -Exclusive Events -Collaborations with pre-organized Groups
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Gucci
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Italy
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Retail Luxury Goods and Jewelry
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700 & Above Employee
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EMEAIR Product Care Front Office Associate
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Nov 2019 - Feb 2020
- Management of Before/After Sales tickets - Management of different Product Categories (shoes, leather goods, jewelry, glasses, silk, décor, clothing) - Collaboration with all Gucci stores in the EMEAIR area - Evaluate and Choose any kind of item Repair or Replacement - Management of Before/After Sales tickets - Management of different Product Categories (shoes, leather goods, jewelry, glasses, silk, décor, clothing) - Collaboration with all Gucci stores in the EMEAIR area - Evaluate and Choose any kind of item Repair or Replacement
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My Tour Tuscany Experts
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Siena Area, Italy
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Telephone Operator&Booking Office/ Incoming
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Mar 2017 - Oct 2017
-Selling turistic packages to several agencies/ tour operators, Wine Industry, hotels and individual guests -Agree on terms of sale with guests -Customer Care -Management of the Social Media -Selling turistic packages to several agencies/ tour operators, Wine Industry, hotels and individual guests -Agree on terms of sale with guests -Customer Care -Management of the Social Media
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Front Desk Agent
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May 2016 - Nov 2016
-Welcome Individuals Guests and a very good experience with Groups-Conciergerie-Reservations managed by phone, email, OTA channels and the hotel website-Simple Booking Engine (basic skills)
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Internship
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Mar 2016 - May 2016
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Education
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2019 -
Università per Stranieri di Siena
Laurea Magistrale, Competenze Testuali per la Promozione Turistica -
2013 - 2017
Università per Stranieri di Siena
Laurea triennale in Mediazione Linguistica e Culturale, Ambito Turistico-Imprenditoriale -
2007 - 2013
Liceo linguistico Virgilio
Diploma linguistico, Lingue e letterature straniere
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