Chiara Perrone
Senior Consultant - Project Manager at ATLAS REPLY- Claim this Profile
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Italian Native or bilingual proficiency
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English Professional working proficiency
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French Limited working proficiency
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Spanish Professional working proficiency
Topline Score
Bio
Credentials
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Certified Implementation Specialist - Customer Service Management
ServiceNowJun, 2022- Oct, 2024 -
IELTS - 7.5
British CouncilNov, 2021- Oct, 2024 -
Certified Implementation Specialist - Application Portfolio Management
ServiceNowOct, 2021- Oct, 2024 -
ITIL Foundation Level
ITIL 4Oct, 2020- Oct, 2024 -
Certified Implementation Specialist - Project Portfolio Management
ServiceNowSep, 2020- Oct, 2024 -
Certified System Administrator
ServiceNowJun, 2020- Oct, 2024 -
DELE - B2
Instituto CervantesNov, 2011- Oct, 2024
Experience
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ATLAS REPLY
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Italy
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Consultant - Project Manager
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Mar 2023 - Present
- Project Manager: planning, forecasting and people management - Service Manager: service definition, WoM preparation, kpi and review of the service- ServiceNow Product Specialist, supporting the customer in the definition or re-engineering of its internal processes within the ServiceNow platform. - Process Analyst and Consultant for IT Governance projects, including the definition and design of IT processes.- Recruiting & Onboarding: internal development of recruiting and communication areas, supporting the people hiring process and the onboarding of new resources. Show less
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Consultant - Project Manager
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Feb 2020 - Mar 2023
- Project Manager: planning, forecasting and people management - ServiceNow Product Specialist, supporting the customer in the definition or re-engineering of its internal processes within the ServiceNow platform. - Process Analyst and Consultant for IT Governance projects, including the definition and design of IT processes.- Recruiting & Onboarding: internal development of recruiting and communication areas, supporting the people hiring process and the onboarding of new resources.
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P4I - Partners4Innovation - Digital360
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Italy
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Business Consulting and Services
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100 - 200 Employee
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Business Analyst Intern
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Feb 2019 - May 2019
Compliance Area. Support to GDPR projects through the elaboration and the analysis of data, and the support to the methodology development and knowledge-base. Compliance Area. Support to GDPR projects through the elaboration and the analysis of data, and the support to the methodology development and knowledge-base.
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X-Culture
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United States
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E-Learning Providers
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1 - 100 Employee
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Winner
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Mar 2019 - Apr 2019
X-Culture is an international competition involving more than 3500 MBA and business students from 100 universities spread over 40 countries. Participants are placed in global virtual teams with the aim of developing a consulting project for a multi-national company. X-Culture is an international competition involving more than 3500 MBA and business students from 100 universities spread over 40 countries. Participants are placed in global virtual teams with the aim of developing a consulting project for a multi-national company.
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Education
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2018 - 2020
Politecnico di Milano
Master of Science - MS, Management Engineering - International Business -
2014 - 2018
Politecnico di Milano
Bachelor of Management Engineering, Logistics and Production -
2009 - 2014
Liceo Classico e Linguistico "F. Petrarca", Trieste
Language studies
Community
