Chiara De Marco

Rental Manager at Le Collectionist
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Contact Information
us****@****om
(386) 825-5501
Location
Grenoble, Auvergne-Rhône-Alpes, France, FR

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Experience

    • France
    • Travel Arrangements
    • 200 - 300 Employee
    • Rental Manager
      • Apr 2023 - Aug 2023

      Paros, Southern Aegean, Greece • Handling all luxury company’s processes from an administrative, operational and practical perspective. • Management of luxury villas’ portfolio alongside the supply & stay department. • Building long-lasting business relationships with suppliers, high-end owners and VIP clients. • Arranging all necessary before clients’ arrival, as pre-visit villas’ check-list and welcoming preparation, then operation of check-in, -out and report of troubleshoot issues, providing concierge’s… Show more • Handling all luxury company’s processes from an administrative, operational and practical perspective. • Management of luxury villas’ portfolio alongside the supply & stay department. • Building long-lasting business relationships with suppliers, high-end owners and VIP clients. • Arranging all necessary before clients’ arrival, as pre-visit villas’ check-list and welcoming preparation, then operation of check-in, -out and report of troubleshoot issues, providing concierge’s services, always respecting exceptional service standards. Show less

    • United Arab Emirates
    • Airlines and Aviation
    • 700 & Above Employee
    • Flight Attendant
      • Oct 2018 - Jul 2022

      Dubai, United Arab Emirates • Providing world’s best inflight experience and an excellent five stars service (assisted First class cabin as well). • Team work in a multicultural environment (over 160 nationalities). • Communication and interpersonal skills, dealing constantly with people from all over the world. • Problems solving as life-threatening situations, serious medical cases and general customers’ complaints. • Responsibility of the safety and security of the aircrafts (A380 and B777), colleagues and… Show more • Providing world’s best inflight experience and an excellent five stars service (assisted First class cabin as well). • Team work in a multicultural environment (over 160 nationalities). • Communication and interpersonal skills, dealing constantly with people from all over the world. • Problems solving as life-threatening situations, serious medical cases and general customers’ complaints. • Responsibility of the safety and security of the aircrafts (A380 and B777), colleagues and passengers. Show less

    • France
    • Hospitality
    • 700 & Above Employee
    • Front Desk Representative
      • Oct 2020 - Dec 2020

      Nancy, Grand Est, France • Customer service and public relations at Mercure Nancy Centre Gare Hotel 4*. • Operations of check-in and check-out. • Reservations by phone and on the spot, answering emails and phone calls. • Administration of cash, enrollment of customer in fidelity program (ACCOR).

    • Oman
    • Entertainment Providers
    • Event Hostess and Fashion Model
      • Sep 2017 - Aug 2018

      Muscat, Oman • Registration and assistance of clients (businessmen). • Photoshoots as model for several Arab fashion designers. • Participation in fashion shows at five stars hotels (Crowne Plaza, Grand Hyatt, Sheraton) as a catwalk model, which required punctuality, attendance, self-confidence.

    • Restaurant Line-Manager & Recruiter
      • Jul 2017 - Aug 2018

      Muscat, Oman • Assisting all creative processes of the business (selection of menu, design of logo, interior design of the restaurant, equipment). • Customer service & public relations (establishing contacts with suppliers, creating and advertising fidelity programs to different companies). • Talent acquisition & staff trainer. • Event organiser for special occasions and festivities.

    • Oman
    • Performing Arts
    • 100 - 200 Employee
    • Interpreter
      • Dec 2017 - May 2018

      Muscat, Oman • Simultaneous translation from Italian to English and vice versa between the artists and the staff. • Assistance of artists from the backstage in all their preparation’s processes.

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Oct 2016 - Mar 2017

      Rome, Latium, Italy • Team-work in a multicultural environment. • Customer service, marketing and public relations. • Sales assistant and cashier.

    • Higher Education
    • 300 - 400 Employee
    • Professor
      • Feb 2016 - Jun 2016

      Moscow, Russia Delivering Italian lessons to Russian students on grammar and literature topics.

Education

  • Grenoble Ecole de Management
    Master of Science - MS, Fashion, Design and Luxury Management
    2022 - 2024
  • Sapienza Università di Roma
    Bachelor's degree, Linguistic and Intercultural Mediation
    2014 - 2018
  • Sultan Qaboos University
    Independent student exchange
    2017 - 2018
  • Lomonosov Moscow State University (MSU)
    Overseas Studies Program, 30/30
    2016 - 2016
  • Liceo classico Anco Marzio
    High School Diploma, Humanities/Humanistic Studies
    2009 - 2014
  • Harwood Union High School
    High school exchange program
    2012 - 2012

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