Chiara De Marco
Rental Manager at Le Collectionist- Claim this Profile
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Bio
Experience
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Le Collectionist
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France
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Travel Arrangements
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200 - 300 Employee
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Rental Manager
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Apr 2023 - Aug 2023
Paros, Southern Aegean, Greece • Handling all luxury company’s processes from an administrative, operational and practical perspective. • Management of luxury villas’ portfolio alongside the supply & stay department. • Building long-lasting business relationships with suppliers, high-end owners and VIP clients. • Arranging all necessary before clients’ arrival, as pre-visit villas’ check-list and welcoming preparation, then operation of check-in, -out and report of troubleshoot issues, providing concierge’s… Show more • Handling all luxury company’s processes from an administrative, operational and practical perspective. • Management of luxury villas’ portfolio alongside the supply & stay department. • Building long-lasting business relationships with suppliers, high-end owners and VIP clients. • Arranging all necessary before clients’ arrival, as pre-visit villas’ check-list and welcoming preparation, then operation of check-in, -out and report of troubleshoot issues, providing concierge’s services, always respecting exceptional service standards. Show less
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Emirates
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United Arab Emirates
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Airlines and Aviation
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700 & Above Employee
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Flight Attendant
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Oct 2018 - Jul 2022
Dubai, United Arab Emirates • Providing world’s best inflight experience and an excellent five stars service (assisted First class cabin as well). • Team work in a multicultural environment (over 160 nationalities). • Communication and interpersonal skills, dealing constantly with people from all over the world. • Problems solving as life-threatening situations, serious medical cases and general customers’ complaints. • Responsibility of the safety and security of the aircrafts (A380 and B777), colleagues and… Show more • Providing world’s best inflight experience and an excellent five stars service (assisted First class cabin as well). • Team work in a multicultural environment (over 160 nationalities). • Communication and interpersonal skills, dealing constantly with people from all over the world. • Problems solving as life-threatening situations, serious medical cases and general customers’ complaints. • Responsibility of the safety and security of the aircrafts (A380 and B777), colleagues and passengers. Show less
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Accor
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France
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Hospitality
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700 & Above Employee
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Front Desk Representative
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Oct 2020 - Dec 2020
Nancy, Grand Est, France • Customer service and public relations at Mercure Nancy Centre Gare Hotel 4*. • Operations of check-in and check-out. • Reservations by phone and on the spot, answering emails and phone calls. • Administration of cash, enrollment of customer in fidelity program (ACCOR).
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New Heights Agency
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Oman
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Entertainment Providers
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Event Hostess and Fashion Model
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Sep 2017 - Aug 2018
Muscat, Oman • Registration and assistance of clients (businessmen). • Photoshoots as model for several Arab fashion designers. • Participation in fashion shows at five stars hotels (Crowne Plaza, Grand Hyatt, Sheraton) as a catwalk model, which required punctuality, attendance, self-confidence.
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Restaurant Line-Manager & Recruiter
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Jul 2017 - Aug 2018
Muscat, Oman • Assisting all creative processes of the business (selection of menu, design of logo, interior design of the restaurant, equipment). • Customer service & public relations (establishing contacts with suppliers, creating and advertising fidelity programs to different companies). • Talent acquisition & staff trainer. • Event organiser for special occasions and festivities.
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Royal Opera House Muscat
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Oman
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Performing Arts
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100 - 200 Employee
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Interpreter
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Dec 2017 - May 2018
Muscat, Oman • Simultaneous translation from Italian to English and vice versa between the artists and the staff. • Assistance of artists from the backstage in all their preparation’s processes.
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Gap
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Oct 2016 - Mar 2017
Rome, Latium, Italy • Team-work in a multicultural environment. • Customer service, marketing and public relations. • Sales assistant and cashier.
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Lomonosov Moscow State University (MSU)
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Higher Education
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300 - 400 Employee
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Professor
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Feb 2016 - Jun 2016
Moscow, Russia Delivering Italian lessons to Russian students on grammar and literature topics.
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Education
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Grenoble Ecole de Management
Master of Science - MS, Fashion, Design and Luxury Management -
Sapienza Università di Roma
Bachelor's degree, Linguistic and Intercultural Mediation -
Sultan Qaboos University
Independent student exchange -
Lomonosov Moscow State University (MSU)
Overseas Studies Program, 30/30 -
Liceo classico Anco Marzio
High School Diploma, Humanities/Humanistic Studies -
Harwood Union High School
High school exchange program