Chiara Da Cruz

Talent Development & Learning Senior Specialist at Cisalfa Sport SpA
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Contact Information
us****@****om
(386) 825-5501
Location
Bergamo, Lombardy, Italy, IT

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Bio

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Experience

    • Italy
    • Retail
    • 700 & Above Employee
    • Talent Development & Learning Senior Specialist
      • Dec 2022 - Present

    • Italy
    • IT Services and IT Consulting
    • 100 - 200 Employee
      • Jun 2022 - Dec 2022

      • Jun 2019 - Jun 2022

    • Italy
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Training and recruiting specialist
      • Sep 2018 - Jun 2019

      I worked in a very dynamic office where my responsibilities included not only designing, marketing and monitoring professional courses (b2b and b2c) but also recruiting for teachers and trainers. I was also in charge of the selection process for participants applying for Formatemp professional courses making sure to identify the best candidates for placement and job opportunities. I worked in a very dynamic office where my responsibilities included not only designing, marketing and monitoring professional courses (b2b and b2c) but also recruiting for teachers and trainers. I was also in charge of the selection process for participants applying for Formatemp professional courses making sure to identify the best candidates for placement and job opportunities.

    • Italy
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Business Courses Manager
      • Nov 2011 - Sep 2018

      I started as a trainee teaching English classes and dealing with customer care, that's where I have learned how to plan, sell and deliver high-quality English training. In 2014 I was promoted as Business Courses Manager and I got to be in charge of the B2B office where I coordinated dozens of teachers in the delivery of in-company courses. In a team, I developed the English for work didactic programmes and I supervised the creation of original training material. I let a team of three in the execution of the b2b marketing plan meeting prospect clients and maximizing customers' satisfaction in order to secure contracts renewals. As Director of Studies for the Business Courses I also contributed in the development and implementation of a unique recruiting and training process for new teachers and a careful monitoring of the quality of teaching in class. Show less

    • Guest Relation Associate
      • Jun 2011 - Aug 2011

    • Spain
    • Government Administration
    • 1 - 100 Employee
    • Trainee
      • Feb 2010 - Jul 2010

Education

  • University of Leeds
    Master's degree, Chinese Business
    2010 - 2011
  • Università degli Studi di Torino
    Laurea Triennale, Mediazione Linguistica (Cinese e Anglo-americano)
    2007 - 2010
  • Università degli Studi di Bergamo
    Laurea in Lingue per la Comunicazione e la Cooperazione Internazionale, Lingua Cinese e Inglese

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