Chiara Cargonja
Office Administrator at Camp California- Claim this Profile
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Spanish Professional working proficiency
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English Full professional proficiency
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Croatian Native or bilingual proficiency
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Italian Elementary proficiency
Topline Score
Bio
Experience
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Camp California
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Recreational Facilities
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1 - 100 Employee
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Office Administrator
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Jan 2022 - Present
- Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence. - Issuing invoices, giving information about payments. - Coordinating domestic and international travel, including flights and hotel reservations. - Purchasing office supplies and equipment and maintaining proper stock levels. - Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence. - Issuing invoices, giving information about payments. - Coordinating domestic and international travel, including flights and hotel reservations. - Purchasing office supplies and equipment and maintaining proper stock levels.
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Leonidas Travel
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Rijeka, Primorje-Gorski, Croatia
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Travel Designer
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Dec 2021 - Mar 2022
- Creating tailor made itineraries for luxury, high end clients. - Engage in meaningful trip planning consultations with potential clients by focusing on their specific needs and what they would like to get out of their trip - Promptly reply to all client questions - Consistently follow up with all active leads - Creating tailor made itineraries for luxury, high end clients. - Engage in meaningful trip planning consultations with potential clients by focusing on their specific needs and what they would like to get out of their trip - Promptly reply to all client questions - Consistently follow up with all active leads
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Camp California
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Recreational Facilities
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1 - 100 Employee
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Office Administrative Assistant
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Jun 2021 - Sep 2021
Worked with international staff in Croatia. My office duties included welcoming and directing visitors, coordinating meetings and appointments and performing clerical tasks, like answering phones and responding to emails. Helping with other tasks such as financial and organizational things. Worked with international staff in Croatia. My office duties included welcoming and directing visitors, coordinating meetings and appointments and performing clerical tasks, like answering phones and responding to emails. Helping with other tasks such as financial and organizational things.
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Scapium d.o.o.
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Rijeka, Primorje-Gorski, Croatia
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Food Server
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Jun 2020 - Sep 2020
• Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests • Taking and placing orders from the guests, greeting them upon arrival and presenting them menu • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor • Completing opening and closing duties to facilitate smooth restaurant operations • Taking payments both credit cards and cash • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests • Taking and placing orders from the guests, greeting them upon arrival and presenting them menu • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor • Completing opening and closing duties to facilitate smooth restaurant operations • Taking payments both credit cards and cash
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CCUSA
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Staffing and Recruiting
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100 - 200 Employee
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Area Representative
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Nov 2017 - Apr 2020
- Representing CCUSA Croatia agency through various media on the English language - Holding presentations for students who are willing to travel for Work and Travel program to the United States - Holding interviews on English language for participants - Having Skype interviews with costumers - Answering customers' questions and addressed problems and complaints in person and via phone - Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products Show less
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The Sebastian - Vail - A Timbers Resort
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United States
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Hospitality
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1 - 100 Employee
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Room Service
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Jun 2019 - Sep 2019
• Being responsible to answering phone of in room dining service line and taking orders from the guests • Completing opening and closing checklists, including emptying trash, cleaning working area and polishing silverware • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning • Answered calls with a friendly and polite approach to ensure excellent customer service • Recommending wine to guests when asked for Show less
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XANTERRA PARKS & RESORTS, INC.
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United States
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1 - 100 Employee
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Food and Beverage Server
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Jul 2018 - Oct 2018
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies • Processed customers' payments and provided receipts • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware • Served plated dinners, buffet style dinners and passed hors d'ouevres for parties • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests • Explained menu options to guests, offered suggestions and took orders for food and beverages • Sent orders to kitchen staff • Checked on guest to verify satisfaction with meals and suggested additional items to increase restaurant sales Show less
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Pressedan.hr
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Koprivnica, Koprivnicko-Krizevacka, Croatia
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Deputy Editor
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Mar 2015 - Jun 2017
- deputy editor of the students' news portal named Pressedan - working at the field, editing and writing articles about culture, sport, society, humor, lifestyle and travels - deputy editor of the students' news portal named Pressedan - working at the field, editing and writing articles about culture, sport, society, humor, lifestyle and travels
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In medias politika
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Zagreb, Croatia
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Journalist
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Aug 2016 - Sep 2016
Journalist and content creator for showbiz topics Journalist and content creator for showbiz topics
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Delaware North
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United States
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Hospitality
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700 & Above Employee
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Food and Beverage Server
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Jul 2016 - Sep 2016
▪ Verified adequate levels of supplies such as linens and trays and restocked low items ▪ Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency ▪ Restocked condiments and drink station supplies to maintain customer satisfaction ▪ Removed trash, spills and trays to keep areas clean and professionally organized ▪ Led team in carrying out day-to-day tasks with customer service program in mind ▪ Delivered trays and bags to patrons and assisted with collecting items such as drinks, utensils and condiments ▪ Offered product samples, answered questions and suggested products ▪ Greeted guests with friendliness and professionalism ▪ Applied proactive and resourceful nature to create pleasant guest experiences Show less
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Chi&Nina news
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Zagreb, Croatia
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Journalist
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Jun 2015 - Feb 2016
- content creator for my own blog in Croatian - satirical view on current happenings in Croatia - content creator for my own blog in Croatian - satirical view on current happenings in Croatia
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Education
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Sveučilište Sjever / University North
Master's degree, Journalism