Chiara Betz

Product Owner at SpronQ - Let’s be Rebels with a cause!
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Contact Information
us****@****om
(386) 825-5501
Location
Utrecht Area, NL
Languages
  • Nederlands Native or bilingual proficiency
  • Engels Full professional proficiency
  • Spaans Elementary proficiency

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Bio

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Credentials

  • Spainisch at Don Quijote level A2
    don Quijote - Spanish Language Learning
    Apr, 2015
    - Nov, 2024
  • Advanced Google Analytics
    Google
    Jun, 2018
    - Nov, 2024
  • Google Analytics for Beginners
    Google
    Jun, 2017
    - Nov, 2024
  • Google Analytics Individual Qualification
    Google
    Jun, 2017
    - Nov, 2024

Experience

    • Netherlands
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Product Owner
      • Aug 2023 - Present

    • Netherlands
    • Software Development
    • 1 - 100 Employee
    • Product Owner
      • Aug 2023 - Present

    • Netherlands
    • Events Services
    • 200 - 300 Employee
    • Chief Product Owner
      • Feb 2023 - Aug 2023

      Als Chief Product Owner ben ik verantwoordelijk voor het ontwikkelen en beheren van de productvisie en -strategie van Jaarbeurs. Ik werk samen met interne stakeholders en klanten om de behoeften en wensen van gebruikers te begrijpen en te vertalen naar innovatieve en effectieve producten.Ik leid het (digital) productteam en zorg voor een soepel productieproces. Hierbij werken we met de agile/scrum methoden waarbij ik best practices toepas om snelle en kwalitatieve productontwikkeling te waarborgen. Ik stel duidelijke doelen en prioriteiten, monitor de voortgang en zorg voor tijdige levering van producten.Ik werk nauw samen met collega's binnen Jaarbeurs om ervoor te zorgen dat onze productstrategie aansluit bij de bedrijfsdoelstellingen. Show less

    • Product Manager Digital
      • Feb 2021 - Feb 2023

      Verantwoordelijk voor het beheer en de ontwikkeling van de digitale producten van Jaarbeurs, zoals websites (o.a KreaDoe, Vakantiebeurs & TBX), communities (Computable, Dutch Health Hub & Bouw en Installatie) en de Jaarbeurs Live app, van concept tot lancering en doorontwikkeling. Hierin werk ik nauw samen met interne & externe stakeholders om ervoor te zorgen dat het product voldoet aan de behoeften van de klant en de bedrijfsdoelstellingen.

    • Customer Success Manager
      • Jul 2016 - Feb 2021

      Responsible for the adaptation of our tools by customers. I start when the deal is finalized. Making sure that every item and possibility that the client has purchased is being used to its full potential. Working with companies such as HPE, Oracle and Huawei. Giving presentations, explaining the possibilities of our tools and optimize their use for the client. Responsible for the events in The Netherlands, Belgium and Denmark.

    • Accountmanager
      • Nov 2018 - Feb 2020

      https://www.jbitmedia.nl/

    • Medewerker customer service
      • Jan 2016 - Jul 2016

      General customer service for the whole Jaarbeurs portfolio. Working for B2C and B2B clients helping them with the practical organisation of their exhibition participation.

    • Netherlands
    • Advertising Services
    • 1 - 100 Employee
    • Project Manager
      • May 2015 - Jan 2016

      Responsible for various accounts (mainly IT companies) and helping them by creating a diversity of plans such as loyalty, online and integrated marketing/communication strategies. Vision at ArtdCom is telling your story throughout the whole journey. Responsible for various accounts (mainly IT companies) and helping them by creating a diversity of plans such as loyalty, online and integrated marketing/communication strategies. Vision at ArtdCom is telling your story throughout the whole journey.

    • Netherlands
    • Events Services
    • 200 - 300 Employee
    • Medewerker Visitor Information
      • Aug 2014 - May 2015

      Responsible for ticket ordering, complaints and e-mail and phone answering. As well as providing information to stand holders about our participation & ordering process. Responsible for ticket ordering, complaints and e-mail and phone answering. As well as providing information to stand holders about our participation & ordering process.

    • Netherlands
    • Advertising Services
    • 1 - 100 Employee
    • Sales & Marketing Assistent
      • Nov 2012 - Aug 2014

      Stared off at ArtdCom as a sales & marketing assistant. My tasks included Hot and cold contact with potential clients, planning meetings and pursue leads. Aswell as construction and dismantling of stands, welcoming clients and preparatory work for events and congresses. Stared off at ArtdCom as a sales & marketing assistant. My tasks included Hot and cold contact with potential clients, planning meetings and pursue leads. Aswell as construction and dismantling of stands, welcoming clients and preparatory work for events and congresses.

Education

  • Hogeschool TIO UTRECHT
    Bachelor of Business Administration - BBA, Hotel and Event management
    2009 - 2013
  • Media en informatie management (1jaar)
    Mediastudies
    2007 - 2008

Community

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