Experience

KALLYS IT

• Nigeria
• Technology, Information and Internet
• 1 - 100 Employee

• Head Of Operations

  • Dec 2020 - Present

  Formulate business strategy with others in the executive team Design policies that align with overall strategy Implement efficient processes and standards Coordinate customer service operations and find ways to ensure customer retention Ensure compliance with local and international laws (e.g. data protection) Oversee the implementation of technology solutions throughout the organization Manage contracts and relations with customers, vendors, partners and other stakeholders Evaluate risk and lead quality assurance efforts Oversee expenses and budgeting to help the organization optimize costs and benefits Mentor and motivate teams to achieve productivity and engagement Report on operational performance and suggest improvements Show less



Glee Limited

• Lagos, Nigeria

• Business Development Specialist

  • Jan 2020 - Nov 2020

  Currently, I deliver value targeted at business improvement and growth. Primarily, my responsibilities include: Talent and manpower management. Overseeing business relationships with key clients and accounts to ensure value delivery. Spotting and pursuing business opportunities. Co-planning business growth and development trajectory. Planning and executing sales trip. Currently, I deliver value targeted at business improvement and growth. Primarily, my responsibilities include: Talent and manpower management. Overseeing business relationships with key clients and accounts to ensure value delivery. Spotting and pursuing business opportunities. Co-planning business growth and development trajectory. Planning and executing sales trip.



OKash Nigeria

• Nigeria

• Client Relationship Specialist

  • Jan 2019 - Dec 2019

  My one-year corporate spell at Okash Nigeria conferred on me Client engagement and management responsibilities across: Business and brand digital community management. Content ideation for the target community. Complaints and inquiry dimensioning and resolution amongst others. My appointment sculpted and broaden my experience in relationship management on the client-side in the FinTech landscape. My one-year corporate spell at Okash Nigeria conferred on me Client engagement and management responsibilities across: Business and brand digital community management. Content ideation for the target community. Complaints and inquiry dimensioning and resolution amongst others. My appointment sculpted and broaden my experience in relationship management on the client-side in the FinTech landscape.