Experience

Portcities

• Hong Kong
• IT Services and IT Consulting
• 100 - 200 Employee

• Business Analyst

  • Sep 2021 - Present

  - Supporting in planning and development of business processes. - Conducting both internal and external meetings. - Hearing and integrating clients' needs into Odoo. - Working with the offshore engineering team. - Testing the software and helping with software releases. - Supporting commercial works as an entry level sales analyst. - Supporting in planning and development of business processes. - Conducting both internal and external meetings. - Hearing and integrating clients' needs into Odoo. - Working with the offshore engineering team. - Testing the software and helping with software releases. - Supporting commercial works as an entry level sales analyst.



Fujita kano

• Tokyo, Japan

• Front Desk Receptionist

  • Feb 2017 - Jul 2017

  - Improved customer satisfaction. - Managed training sessions for new employees. - Managed front desk tasks for a 970-room hotel in downtown. - Escorted guests into their assigned rooms. - Checked in and out guests out of their rooms. - Made reservations by phone and in person. *Also worked in summers of 2018 and 2019. - Improved customer satisfaction. - Managed training sessions for new employees. - Managed front desk tasks for a 970-room hotel in downtown. - Escorted guests into their assigned rooms. - Checked in and out guests out of their rooms. - Made reservations by phone and in person. *Also worked in summers of 2018 and 2019.



McDonal's Japan

• Tokyo

• Cashier

  • Dec 2012 - Jan 2017

  - Organized the store inventory and kept the store clean - Worked hard with other team members - Gave friendly and fast customer service - Took necessary actions to resolve issues customers had - Organized the store inventory and kept the store clean - Worked hard with other team members - Gave friendly and fast customer service - Took necessary actions to resolve issues customers had