Jolyn Chia
Residential Program Leader at Cogito World Education- Claim this Profile
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English Native or bilingual proficiency
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Chinese Professional working proficiency
Topline Score
Bio
Credentials
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Certificate in Advanced English (Grade: A)
Cambridge Assessment EnglishJun, 2018- Oct, 2024 -
HSK Level 5 (Grade: 277/300)
Hanban Confucius InstituteApr, 2013- Oct, 2024
Experience
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Cogito World Education
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United States
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Education Administration Programs
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1 - 100 Employee
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Residential Program Leader
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Nov 2023 - Present
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Harvard Graduate School of Education
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United States
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Higher Education
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400 - 500 Employee
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Teaching Fellow
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Sep 2023 - Present
Teaching Fellow for A801: Education Policy Analysis and Research Utilization in Comparative Perspective Leading a section of 16 Master’s candidates, guiding candidates through their consulting projects with real-world clients, grading candidates’ submissions, editing final papers for publication, and organizing a conference for published papers (tentative date: January 2024). Teaching Fellow for A801: Education Policy Analysis and Research Utilization in Comparative Perspective Leading a section of 16 Master’s candidates, guiding candidates through their consulting projects with real-world clients, grading candidates’ submissions, editing final papers for publication, and organizing a conference for published papers (tentative date: January 2024).
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Crimson Education
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New Zealand
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Education Management
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700 & Above Employee
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Academic Tutor
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Mar 2020 - Jul 2022
Provided SAT, ACT, and English Conversation Practice tutoring to Crimson students. Provided SAT, ACT, and English Conversation Practice tutoring to Crimson students.
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The Education Co.
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Education Administration Programs
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Private Tutor
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Oct 2018 - Jul 2022
Provided English, Mathematics, and ESL home tutoring to students from Australian International School, Stamford American International School, French School of Singapore, Tanglin Trust School, EtonHouse International School, and Windstedt School. Provided English, Mathematics, and ESL home tutoring to students from Australian International School, Stamford American International School, French School of Singapore, Tanglin Trust School, EtonHouse International School, and Windstedt School.
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Editor
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2019 - 2022
Provided freelance editing, audio-transcribing, and translating services for college-level projects. Provided freelance editing, audio-transcribing, and translating services for college-level projects.
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The Events Co.
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United States
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Public Relations and Communications Services
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Events Assistant
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2017 - 2022
Juggled multiple roles as a receptionist, usher, promoter, and server at F&B and corporate events, for American Express Lounge, ArtSG 2023, The Podium Lounge, Hotel Banquets, and more! Juggled multiple roles as a receptionist, usher, promoter, and server at F&B and corporate events, for American Express Lounge, ArtSG 2023, The Podium Lounge, Hotel Banquets, and more!
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The Ritz-Carlton Hotel Company, L.L.C.
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United States
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Hospitality
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700 & Above Employee
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Guest Services Agent
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Jul 2017 - Jun 2018
Delivered personalized receptionist duties while leading in guest engagement and upsell. Upsell • First in upsell in April and May 2018. An active driver of upsell. • Sold the Presidential Suite for SGD$15,000/1 night in October 2017. Guest Engagement • First in guest engagement in the Front Office department from January to April 2018. • Overall top three achievers in guest engagement and Fam5 (guest engagement program). • Recipient of "Guest Engagement Positive Comment… Show more Delivered personalized receptionist duties while leading in guest engagement and upsell. Upsell • First in upsell in April and May 2018. An active driver of upsell. • Sold the Presidential Suite for SGD$15,000/1 night in October 2017. Guest Engagement • First in guest engagement in the Front Office department from January to April 2018. • Overall top three achievers in guest engagement and Fam5 (guest engagement program). • Recipient of "Guest Engagement Positive Comment of the Month (Hotel-wide)" in November 2017.
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Service Ambassador
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Mar 2017 - Jun 2017
Promoted anticipatory service and specialized recommendations to the Ladies and Gentlemen who dined in at The Colony.
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Boulangeries PAUL
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France
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Restaurants
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700 & Above Employee
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Waitress
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Nov 2015 - Apr 2017
Managed the responsibilities of a barista, host, waitress, and server. Managed the responsibilities of a barista, host, waitress, and server.
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Apprentice Coach
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Jan 2013 - Jun 2015
Conducted warming up sessions, target kicking, and routine (Poomsae) segments. A Black Belt (3rd Poom/2nd Dan) Taekwondo athlete who has been training since 2005. Attended local and international tournaments and trained with the National Demonstration Team. Conducted warming up sessions, target kicking, and routine (Poomsae) segments. A Black Belt (3rd Poom/2nd Dan) Taekwondo athlete who has been training since 2005. Attended local and international tournaments and trained with the National Demonstration Team.
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Sales Associate
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Dec 2013 - Jan 2015
Managed the duties of merchandising, promoting sales, and cashiering. Managed the duties of merchandising, promoting sales, and cashiering.
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Education
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Harvard T.H. Chan School of Public Health
Harvard FXB Child Protection Certificate, Health and Human Rights -
Harvard Graduate School of Education
Master's in Education, Human Development and Education -
Harvard Extension School
Bachelor of Liberal Arts, Psychology -
Harvard University
Summer School, A/A- -
Homeschool
A Levels, SATs, Cambridge English -
Serangoon Junior College
Junior College -
Cedar Girls' Secondary School
Singapore-Cambridge O Levels -
CHIJ St. Nicholas Girls' School
Secondary School -
Kaohsiung American School
Secondary School/Middle School, 3.70/4.00