Director of Quality

• Mar 2022 - Present

Responsible for ensuring proper food safety standards, regulatory compliance, and standard of quality of Sunrise Soya Foods products/mitigating risk, maintaining certification and operating permits, and customer satisfaction/provides internal and external customer service and is also an ambassador to Sunrise Soya’s brand.

Sr National Manager, Quality Services

• Feb 2020 - Feb 2022

• Developed and implemented business plans to execute company’s Quality & Food Safety strategy including compliance tracking, approval of the suppliers, review/approval of the designs with in the plant, follow-up new technologies/trends, and investigate/share the best practices and their applications onsite; offers solutions to technical problems and provides guidance on Quality & Food Safety matters• Leading department of a total of 15 members to support quality and regulatory projects to support business success • Led through a dozen successful third party audits: SQF, Organic & other certification schemes across 3 facilities across Canada• Accountable for all national QA, Regulatory & Food Safety programs and activities Show less

Quality System Manager

• Sep 2017 - Jan 2020

• Accountable for a national quality management program in Canada’s largest packaged soy food company• Led change control program by engaging and balancing cross-functional stakeholders from procurement, R&D, production, shipping, customer services and sales• Coordinated and hosted regulatory agency audits, coordinated follow-up communication and supervised vital corrective actions • Corresponded with co-manufacturers and external regulatory bodies in all regulatory & quality matters regarding product approval, testing, complaint investigation and facility licensing• Handled all customer complaints, generated reports and monitored countermeasure efficacy • Provided guidelines to manufacturing plants on various sampling & testing requirements and facilitated the plants by creating liaison between them and certification bodies/3rd party laboratories Show less

Regulatory Affairs Coordinator

• 2015 - Aug 2017

• Drived implementation of national compliance plan and ensured products, packages, ingredients, services, and production facilities comply with the requirements of SQF, HACCP, Non-GMO Project, Kosher and local regulations, through directing the development and implementation of effective quality programs• Maintained master recipe matrix and all required data for all manufacturing plants to produce the new products in accordance with product formula and company requirements• Chaired cross-functional meetings to investigate significant food safety and quality issues, drove Root Cause Analysis and defined action items• Stayed abreast with product regulations, public health laws, industry best practices, etc. Show less

QA Technician

• Dec 2013 - 2015

• Oversaw ongoing ops and ensured the compliance with company protocols and all local, provincial, federal and international requirements• Ensured the correctness of version of QA documentation/revisions and up to date at all times• Developed SOP (standard operating procedures) for QA, Sanitation and Production departments to improve consistency and generate better performance• Executed corrective action plans when the policies/procedures have not been followed by the departments• Retained maintenance and quality assurance records in accordance with the documented retention procedure Show less

Summer Research Intern

• May 2013 - Oct 2013

Undergraduate thesis in collaboration with UBC Farm: a comparative study on the nutritional and chemical properties of free range eggs and conventional eggs Undergraduate thesis in collaboration with UBC Farm: a comparative study on the nutritional and chemical properties of free range eggs and conventional eggs

Store Coordinator

• Sep 2012 - Jun 2013