Business Analyst Intern

• Dec 2021 - Present

• Conduct market research to identify verticals and segments where potential customers are in high concentration• Work with the sales team to develop acquisition strategy, messaging, value prop that is attractive for the specific segments• Reach out to potential customers coming through existing marketing and sales efforts, cold calling, emailing, networking and social media outreach• Participate in sales calls, customer pitches, prepare collaterals• Assist in the team in running multi-channel, automated CRM across the sales funnels, lead generation and nurturing• Gather feedback from customers, prospects and partners and share with internal teams to refine the product strategy

Business Consultant

• Nov 2021 - Dec 2021

As a participant in the Graduate Development Consulting Experience by Practera, the program guided us in self-reflection to identify areas of strength and improvement (i.e. leadership, innovation, cultural consciousness). Thereafter, I had the privilege of working on a business consulting project for an NGO with a team of 5 other members under the guidance of Rebecca Cain, Admin for Rob's Dogs Foundation in Victoria. From the project, I personally got to delve into newfound interests in project management and consultancy and also benefitted from developing problem-solving and innovation skills. As a result, the group collaborated well together and produced a report that received highly satisfactory feedback.

Operations Intern

• Dec 2020 - Feb 2021

• Updating and managing the accuracy of inventory numbers based on day to day operations. Work with inventory team to transit into a new inventory system.• Liaise with ecommerce team, packers and logistics partner(s) to fulfill online orders. Management –Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning. • Manage and increase the effectiveness and efficiency of daily operations systems, through improvements to each function as well as coordination and communication between support and business functions.

Combat Engineer

• Oct 2017 - Aug 2019