Experience

Q by TENET
• United States
• Embedded Software Products
• 1 - 100 Employee
• Product Designer

  • Jul 2023 - Present


EY Design Studio

• United States
• Design

• DesignOps Coordinator

  • 2021 - 2022

  • Lead projects on EY systems throughout the firm’s project life cycle • Maintain and create documentation to aid understanding of EY project requirements • Lead resourcing calls with discipline leads • Lead projects on EY systems throughout the firm’s project life cycle • Maintain and create documentation to aid understanding of EY project requirements • Lead resourcing calls with discipline leads



EY

• Entertainment Providers
• 1 - 100 Employee

• Technology Consultant

  • 2019 - 2021

  • Data Reporting: - Performed analysis on the current state of IT system including reviewing client existing documents and procedures, holding 3 stakeholder interviews, conducting research on client technology to identify gaps and advise improvements for future state - Drafted observations of current state and comparisons to common industry standards and leading practices in a final report to be circulated to the CCO • Project Management: - Supported project management… Show more • Data Reporting: - Performed analysis on the current state of IT system including reviewing client existing documents and procedures, holding 3 stakeholder interviews, conducting research on client technology to identify gaps and advise improvements for future state - Drafted observations of current state and comparisons to common industry standards and leading practices in a final report to be circulated to the CCO • Project Management: - Supported project management including creating weekly reports, project plans, project budget and documentations such as Statement of Work to ensure project compliance and continuity - Supported overseeing a committee of 7 to manage and maintain the engagement quality + Assisted in establishing and reviewing metric reporting tracker + Owned the Lessons Learned (LL) process to identify gaps in UW loan knowledge by creating and maintaining a LL tracker with data dictionary, and category dictionary + Contributed to remediation steps as a result of Quality Assurance fails by creating weekly and monthly error summaries, including data analysis to identify the main error themes • UX/UI Design & Front-end Development: - Designed platform interface for 2 main processes to streamline procedures and improve user experience - Created prototypes through Invision and relevant business documents to set up foundation for guidelines and main design trajectory of the application - Assisted in building the front-end of the application using Angular Show less • Data Reporting: - Performed analysis on the current state of IT system including reviewing client existing documents and procedures, holding 3 stakeholder interviews, conducting research on client technology to identify gaps and advise improvements for future state - Drafted observations of current state and comparisons to common industry standards and leading practices in a final report to be circulated to the CCO • Project Management: - Supported project management… Show more • Data Reporting: - Performed analysis on the current state of IT system including reviewing client existing documents and procedures, holding 3 stakeholder interviews, conducting research on client technology to identify gaps and advise improvements for future state - Drafted observations of current state and comparisons to common industry standards and leading practices in a final report to be circulated to the CCO • Project Management: - Supported project management including creating weekly reports, project plans, project budget and documentations such as Statement of Work to ensure project compliance and continuity - Supported overseeing a committee of 7 to manage and maintain the engagement quality + Assisted in establishing and reviewing metric reporting tracker + Owned the Lessons Learned (LL) process to identify gaps in UW loan knowledge by creating and maintaining a LL tracker with data dictionary, and category dictionary + Contributed to remediation steps as a result of Quality Assurance fails by creating weekly and monthly error summaries, including data analysis to identify the main error themes • UX/UI Design & Front-end Development: - Designed platform interface for 2 main processes to streamline procedures and improve user experience - Created prototypes through Invision and relevant business documents to set up foundation for guidelines and main design trajectory of the application - Assisted in building the front-end of the application using Angular Show less



goPuff

• United States
• Software Development
• 700 & Above Employee

• Territory Growth Analyst

  • Mar 2018 - Dec 2018

  • Utilize JavaScript, Google API, and Tableau to analyze millions of rows of data and evaluate future and existing delivery zones. • Assist Project Manager in maintaining project schedules, work breakdown structures (WBS) with Project, issue/decision logs, meeting summaries and status reports to ensure effective, ongoing communications across all team members for three Agile development projects. • Design tools, reports, charts and graphs for senior management to provide ongoing… Show more • Utilize JavaScript, Google API, and Tableau to analyze millions of rows of data and evaluate future and existing delivery zones. • Assist Project Manager in maintaining project schedules, work breakdown structures (WBS) with Project, issue/decision logs, meeting summaries and status reports to ensure effective, ongoing communications across all team members for three Agile development projects. • Design tools, reports, charts and graphs for senior management to provide ongoing, at-a-glance summaries of project status and launch performance. Show less • Utilize JavaScript, Google API, and Tableau to analyze millions of rows of data and evaluate future and existing delivery zones. • Assist Project Manager in maintaining project schedules, work breakdown structures (WBS) with Project, issue/decision logs, meeting summaries and status reports to ensure effective, ongoing communications across all team members for three Agile development projects. • Design tools, reports, charts and graphs for senior management to provide ongoing… Show more • Utilize JavaScript, Google API, and Tableau to analyze millions of rows of data and evaluate future and existing delivery zones. • Assist Project Manager in maintaining project schedules, work breakdown structures (WBS) with Project, issue/decision logs, meeting summaries and status reports to ensure effective, ongoing communications across all team members for three Agile development projects. • Design tools, reports, charts and graphs for senior management to provide ongoing, at-a-glance summaries of project status and launch performance. Show less



Temple University Non-Credit and Continuing Education

• United States
• Higher Education
• 1 - 100 Employee

• Junior Business Analyst Intern

  • 2017 - 2018

  • Resolve functional users’ questions and problems and elevate issues to the vendor through formal bug reports. • Design user interfaces to collect and streamline data processing procedures. • Extract and transform data from the DesinyOne database to build data cleaning Excel macros, improving efficiency by 99%. • Independently lead training sessions for multiple end-user clients teaching them to be proficient in software functionality. • Develop user documentation and… Show more • Resolve functional users’ questions and problems and elevate issues to the vendor through formal bug reports. • Design user interfaces to collect and streamline data processing procedures. • Extract and transform data from the DesinyOne database to build data cleaning Excel macros, improving efficiency by 99%. • Independently lead training sessions for multiple end-user clients teaching them to be proficient in software functionality. • Develop user documentation and test scripts for user acceptance testing. • Design, develop, and leverage frameworks for 20+ pages, using HTML, CSS, and Bootstrap to improve UX and front-end efficiency. Show less • Resolve functional users’ questions and problems and elevate issues to the vendor through formal bug reports. • Design user interfaces to collect and streamline data processing procedures. • Extract and transform data from the DesinyOne database to build data cleaning Excel macros, improving efficiency by 99%. • Independently lead training sessions for multiple end-user clients teaching them to be proficient in software functionality. • Develop user documentation and… Show more • Resolve functional users’ questions and problems and elevate issues to the vendor through formal bug reports. • Design user interfaces to collect and streamline data processing procedures. • Extract and transform data from the DesinyOne database to build data cleaning Excel macros, improving efficiency by 99%. • Independently lead training sessions for multiple end-user clients teaching them to be proficient in software functionality. • Develop user documentation and test scripts for user acceptance testing. • Design, develop, and leverage frameworks for 20+ pages, using HTML, CSS, and Bootstrap to improve UX and front-end efficiency. Show less