Chi Kit LAM
ERP Consultant at ACW Solutions Limited- Claim this Profile
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Bio
Credentials
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Project Management Professional (PMP)®
Project Management InstituteMay, 2020- Nov, 2024
Experience
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ACW Solutions Limited
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IT Services and IT Consulting
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1 - 100 Employee
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ERP Consultant
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Apr 2018 - Present
– Implemented ERP(Microsoft Dynamics NAV and Dynamics CRM) solution for customers in various industries and locations– Analyzed client requirements and objectives and perform gap analysis to smoothen the business flow and interpret into system requirements– Developed, maintained and managed detailed project plans with tasks, deliverables, and resource allocation necessary for successful implementation. – Designed and configured interfaces with other system, including ERP, WMS and Bank Payment Gateway – Led key user training and UAT session to ensure system setup and configurations meet end user specifications and escalate programming errors found during testing to development group for resolution– Worked with Sales team to provide system demonstration and presentation to potential clients and provided estimation for customization in technical aspect
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Associate Consultant
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Jan 2017 - Mar 2018
– Implemented ERP modules, including Account & Finance, Inventory, Sales & Purchase, Warehouse, Job & Project and Service Management, for companies in different industries– Provided hands-on configuration and development for Microsoft Dynamics NAV– Prepared documentation, including technical design and UAT test plan– Performed unit test and integration test to verify the system specification of system deliverables– Supported client by providing troubleshooting, report generating and SQL query writing
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Nexusguard
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Singapore
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Computer and Network Security
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1 - 100 Employee
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Network Security Analyst Trainee
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Sep 2016 - Jan 2017
– Commenced emergency recovery procedures to ensure client's service availability– Monitored and analyzed internet traffic for security breaches and denial of service– Communicated with clients directly via ticketing system and support chat channel– Protected applications and servers from attack by deploying different countermeasures on the spot – Commenced emergency recovery procedures to ensure client's service availability– Monitored and analyzed internet traffic for security breaches and denial of service– Communicated with clients directly via ticketing system and support chat channel– Protected applications and servers from attack by deploying different countermeasures on the spot
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Education
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2013 - 2016
The Chinese University of Hong Kong
Bachelor of Science (B.S.), Computer Science
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