Experience

Wistron ITS (WITS)

• Taiwan
• Information Services
• 1 - 100 Employee

• Account Specialist

  • Jul 2021 - Present

  1.Process Accounts and Billing related customer cases through case management 2.Performing deep dive analysis on client accounts and billing statements 3.Providing prompt, efficient, detailed, client-oriented service to Enterprise customers 4.Building close relationships with clients to understand their business/operational needs 1.Process Accounts and Billing related customer cases through case management 2.Performing deep dive analysis on client accounts and billing statements 3.Providing prompt, efficient, detailed, client-oriented service to Enterprise customers 4.Building close relationships with clients to understand their business/operational needs



LION TRAVEL SERVICE CO., LTD

• Taiwan
• Consumer Services

• Human Resources Business Partner

  • May 2018 - Jul 2021

  1.Act as Business Partner to plan and execute HR strategies 2.Manage the end-to-end recruitment process, working closely with hiring managers to understand their hiring needs and acquire the best fit for the business. 3.Support talent acquisition efforts by providing strategic and operational guidance on offer structuring, compensation design, and candidate management. 4.Manage the provision of employee services and self-services from onboarding to offboarding 5.Front the employees on all HR matters as the first level of the contact point. 6.HR policy support and interpretation to employees and line managers. 7.Involve in training and learning programs planning and execution. Show less



PwC

• Professional Services
• 700 & Above Employee

• Associate

  • Jun 2015 - Mar 2018

  1.Designing and implementing recruitment strategies such as events and social media campaigns. 2.Researching hiring trends and compiling recruitment reports and presentations. 3.Sourcing talented candidates through a variety of means including events, advertising, and databases. 4.Maintaining relationships with universities, student organizations, and recruitment networks. 5.Screening resumes and scheduling interviews. 6.Managing and conducting interviews with shortlisted candidates. 7.Developing internship programs and evaluating the performance of new employees. 8.Hosting and attending college career days and conferences. Show less