Experience

LUX* Belle Mare

• Mauritius
• Hospitality
• 1 - 100 Employee

• Restaurant Supervisor

  • Nov 2014 - Present



Ramada and Days Hotels by Wyndham Singapore At Zhongshan Park

• Singapore
• Hospitality
• 1 - 100 Employee

• Master of Experience

  • Sep 2013 - Sep 2014

  Front Office— *Operated two hotels which are 389 rooms and 405 rooms. *Assisted guests with common services and answered any general questions. *Up-selling room from Days Hotel to Ramada Hotel. *Always top three of up-selling breakfast and enrolling membership every month. *Dealing with high expectation of guests, make them satisfied. *Well knowledge in Opera, hands-on experience in handling billing. Banquet— *Trained a group of new employees to work as banquet servers to be confident and professional. *Bar-tended for banquets, including beverage selections, bar set-up, customer service and beverage inventory. *Directed kitchen and floor staff to provide excellent customer service. *Handle multi grand functions which above hundreds of guests. International Halal Semi-Buffet Restaurant— *Cashiering opening & closing. *Taking & tracking reservation. *Table arrangement for reservation. *Bar opening & closing. *Spirit tea drinks creating. * Cost usage. *Man power controlled. Show less



Grand Hyatt Dubai

• Dubai

• Waitress

  • Feb 2011 - Jun 2013

  *Worked in Italian restaurant, Indian restaurant.and three meals operation in Self-service restaurant which is international cuisine. -controlled the meal preparing time, followed the standard of service. -made sure team work and motivate the staffs. -paper work, OE inventory, breakage controlled, P&L..etc. -handled the cash floor and closing the cashier. *Handled grand function during banquet operation. -Worked in October Festival Grand Tent. -Worked as a Waitress in Lady’s Wedding & Men’s Wedding. -Worked as a Waitress in Ramadan Grand Tent. Show less