Chi Vu
Human Resources Administrator at Accent Group Limited- Claim this Profile
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English Native or bilingual proficiency
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Vietnamese Full professional proficiency
Topline Score
Bio
Darcy Horne
Chi is an absolute shining light when it comes to customer service and centricity. I had the pleasure of working both alongside Chi and as a Customer Service Manager supporting Chi and the team. Chi’s versatility makes her an absolute first choice when building a roster. When you possess the work ethic, integrity and initiative that Chi does nothing is ever too hard. From sales, to registers to more tedious tasks like processing and online fulfilment - Chi is always able to deliver. Chi’s polite tone creates an incredibly welcoming environment for customers whilst her customer centric attitude ensures perfect solutions to the customer’s ever changing needs. Chi is driven, respectful and incredibly reliable. She’s a real asset to any industry. Thank you and all the very best Chi.
Darcy Horne
Chi is an absolute shining light when it comes to customer service and centricity. I had the pleasure of working both alongside Chi and as a Customer Service Manager supporting Chi and the team. Chi’s versatility makes her an absolute first choice when building a roster. When you possess the work ethic, integrity and initiative that Chi does nothing is ever too hard. From sales, to registers to more tedious tasks like processing and online fulfilment - Chi is always able to deliver. Chi’s polite tone creates an incredibly welcoming environment for customers whilst her customer centric attitude ensures perfect solutions to the customer’s ever changing needs. Chi is driven, respectful and incredibly reliable. She’s a real asset to any industry. Thank you and all the very best Chi.
Darcy Horne
Chi is an absolute shining light when it comes to customer service and centricity. I had the pleasure of working both alongside Chi and as a Customer Service Manager supporting Chi and the team. Chi’s versatility makes her an absolute first choice when building a roster. When you possess the work ethic, integrity and initiative that Chi does nothing is ever too hard. From sales, to registers to more tedious tasks like processing and online fulfilment - Chi is always able to deliver. Chi’s polite tone creates an incredibly welcoming environment for customers whilst her customer centric attitude ensures perfect solutions to the customer’s ever changing needs. Chi is driven, respectful and incredibly reliable. She’s a real asset to any industry. Thank you and all the very best Chi.
Darcy Horne
Chi is an absolute shining light when it comes to customer service and centricity. I had the pleasure of working both alongside Chi and as a Customer Service Manager supporting Chi and the team. Chi’s versatility makes her an absolute first choice when building a roster. When you possess the work ethic, integrity and initiative that Chi does nothing is ever too hard. From sales, to registers to more tedious tasks like processing and online fulfilment - Chi is always able to deliver. Chi’s polite tone creates an incredibly welcoming environment for customers whilst her customer centric attitude ensures perfect solutions to the customer’s ever changing needs. Chi is driven, respectful and incredibly reliable. She’s a real asset to any industry. Thank you and all the very best Chi.
Experience
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Accent Group Limited
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Australia
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Retail
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700 & Above Employee
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Human Resources Administrator
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Aug 2022 - Present
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Digital CX Support Agent
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Aug 2021 - Oct 2022
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David Jones
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Australia
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Retail
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700 & Above Employee
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Sales Professional
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Nov 2019 - Jul 2022
- Ability to provide a high level of detailed customer service in a fast-paced environment- Ability to support a team and work together to improve performance and achieve goals- Use of POS to finalise sales and deliver a seamless experience- Ability to manage time and prioritise tasks relevant to daily demands- Strong attention to detail and product knowledge for floor displays and customer fittings (business shirts)- Ability to suggestively sell through a good understanding of the customer's wants- Ongoing brand, product and culture training
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Rebel Sport
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Australia
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Retail
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700 & Above Employee
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Sales Floor Team Member
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Jul 2016 - Nov 2019
- Ability to provide excellent customer service through sales- Proven ability to achieve sales targets - Ability to develop a good relationship with customers through capture rates (loyalty program)- Strong and ongoing product knowledge and comprehension skills to finalise sales and suggest sell- Ability to work well individually and in a team - Use of POS and SAP to deliver an attentive experience - Ability to provide excellent customer service through sales- Proven ability to achieve sales targets - Ability to develop a good relationship with customers through capture rates (loyalty program)- Strong and ongoing product knowledge and comprehension skills to finalise sales and suggest sell- Ability to work well individually and in a team - Use of POS and SAP to deliver an attentive experience
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Boost Juice International
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Australia
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Food & Beverages
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200 - 300 Employee
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Fast Food Team Member
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2015 - 2016
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Education
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2018 - 2020
RMIT University
Bachelor of Business, Human Resources Management -
2017 - 2018
Victoria University
Bachelor of Business
Community
