Experience

1team.ai
• India
• Technology, Information and Internet
• 1 - 100 Employee
• Customer Success Associate

  • Apr 2023 - Present


IMS Learning Resources Pvt. Ltd.

• India
• Higher Education
• 700 & Above Employee

• Assistant Operations Manager

  • Dec 2007 - Feb 2009

  1. Advising students on career avenues in the field of Business Management. 2. Coordinating the conductions of In House Seminars. 3. Maintaining interface with the students to keep track of satisfaction levels. 4. Meeting business targets in terms of Students Acquisition. 5. Maintaining check over faculty adherence and class cancellations. 1. Advising students on career avenues in the field of Business Management. 2. Coordinating the conductions of In House Seminars. 3. Maintaining interface with the students to keep track of satisfaction levels. 4. Meeting business targets in terms of Students Acquisition. 5. Maintaining check over faculty adherence and class cancellations.



Emerge Professionals Mgmt Senate Private Limited

• India
• Appliances, Electrical, and Electronics Manufacturing

• Program Coordinator

  • Apr 2007 - Nov 2007

  1. Assisting & supporting the marketing strategies & the team database management & appointment, meetings & sending relevant communications on their behalf. 2. Database sourcing & management. 3. Coordinating & promoting EMERGE’s programs. 4. Making visit to Colleges in Lucknow as & when required. 1. Assisting & supporting the marketing strategies & the team database management & appointment, meetings & sending relevant communications on their behalf. 2. Database sourcing & management. 3. Coordinating & promoting EMERGE’s programs. 4. Making visit to Colleges in Lucknow as & when required.



PROMOTE CAREERS

• India
• Human Resources
• 1 - 100 Employee

• Human Resources Executive

  • Jan 2005 - Feb 2006

  1. Making database of candidates. 2. Qualitative Recruitment's & Selection of fresher & experienced professionals at all levels in line with predefined requirement. 3. Business development, obtaining manpower requirement from the companies. 4. Sourcing candidates using online search tools e.g. Naukri.com, Jobsahead.com and Monster.com, association mining/networking as well as the internal candidate databases. 5. Headhunting, cold- calling, Internet researching. 6. Recruitment process as screening, short listing, matching candidates profile with job requirements. 7. Scrutinizing application, interviewing prospective candidates at various levels. 8. Co-ordinate with company's HR and hiring managers. 9. Responsible for recruitments in all spheres i.e Marketing, Finance, HR etc. Show less



DishnetDSL Ltd.

• India
• IT Services and IT Consulting

• Customer Care Executive

  • Nov 2000 - Jan 2002

  1. Analyzing customer problems and solving them in minimum possible time. 2. Giving them assistance for the installation of CD. 3. Generating daily MIS report. 4. Coordination with Head Office. 5. Giving customers all help to ensure successful running of their system on phone. 1. Analyzing customer problems and solving them in minimum possible time. 2. Giving them assistance for the installation of CD. 3. Generating daily MIS report. 4. Coordination with Head Office. 5. Giving customers all help to ensure successful running of their system on phone.



DSS Mobile Communications Limited (Mobilink)

• India
• Appliances, Electrical, and Electronics Manufacturing

• Customer Care Officer

  • Oct 1995 - Oct 2000

  1. Coordination with Head Office. 2. Monthly quality reports preparation. 3. Responsible for all after sales services. 4. Interacting with customers. 1. Coordination with Head Office. 2. Monthly quality reports preparation. 3. Responsible for all after sales services. 4. Interacting with customers.