Experience

2xceed destination management

• United Arab Emirates
• Events Services
• 1 - 100 Employee

• Director of MICE

  • Jan 2022 - Present



24 Degrees Tourism LLC

• United Arab Emirates
• Events Services
• 1 - 100 Employee

• Assistant Head of MICE

  • Apr 2020 - Jul 2022

• Senior Project Manager

  • Jul 2016 - Apr 2020



Alsayegh

• United Arab Emirates
• Advertising Services
• 200 - 300 Employee

• Event Manager

  • Oct 2015 - Jul 2016



Wynford

• Canada
• Events Services
• 1 - 100 Employee

• Program Manager & Product Buyer

  • Jul 2012 - Aug 2015

  - Develop and implement program and processes for entire Conference Management team to improve efficiency- Plan and execute incentive travel programs and roadshows for 40-1700 participants for a majority of financial clients, up to 9 million dollars worth.- Work closely with the Sales Director to ensure the superior full-cycle planning and execution of programs, managed within all time and budget parameters and to support client relationships during execution and onsite- Directly interface with clients, suppliers and internal project teams to support the timely execution of program deliverables- Act as a subject matter expert on destinations and site options- Negotiate supplier contracts, ensuring best possible price and concessions- Work closely with the internal program team to create compelling, best-in-class proposals- Act as program lead for all details related to the execution of a program (incentive trip, meeting, conference or event)- Ensure that program teams meet deadlines and that deliverables are on budget and aligned with client expectations- Act as a consulting resource to both the client and the internal team on elements of the program- Support the timely creation of all relevant documentation for the execution of the program- Arranged catering, i.e. food & beverage requirements for programs Show less

• Program Coordinator, Conference Management Team

  • Sep 2010 - Jun 2012

  - Supported Program Managers with planning and execution of incentive travel programs and business meetings for 90-580 participants for financial clients.- Creating name tags, materials, gift bags, seating cards, itinerary booklets for various programs, including all research required for hotels, destinations etc.- Corresponded with Registration, Air, Creative and Production teams to ensure client expectations and program requirements are met.- Created critical path for programs and tracked progress and completion of key tasks- Arranging all internal and client team meetings/checkpoints, creating Agendas and Minutes/Next Steps - Composing content for Registration Pages, providing verified details to the Registration Team, proofing the Registration pages, and providing draft to the Program Manager and final link to client for approval- Owning Arrival and Departure Manifests for programs to ensure smooth transfer process - Arranging Planning and Operational Site Inspections- Kept suppliers up-to-date on proposal status, and secured/released services in a timely manner- Provided effective and timely communication to project support team on details relating to hotel operations, i.e. rooming lists, BEOs (Banquet Event Orders), billing instructions, special requirements and function sheets (partnering with the Registration team)- Managed the program costing process, creating accurate and comprehensive budgets in a timely manner- Ensured client and program team members are kept apprised of all updates on program costs and timeline changes - Participated in client meetings and internal resource status meetings to review program details including budget, critical path, deposit deadlines and communication plans- Supported Senior Conference Managers with supplier negotiations and contract administration Show less



BMO Nesbitt Burns

• Canada
• Investment Management
• 700 & Above Employee

• Meetings and Incentives Coordinator

  • Sep 2008 - Sep 2010

  - Planning training sessions, meetings, internal events etc. - Assisting in conducting site inspections to confirm suitability of space with attendance requirements - Reconciling preliminary budgets with actual costs - Creating documents for easier information retrieval - Drafting e-mails and other forms of correspondence to be sent to Investment Advisors and suppliers - Assisting in coordinating various aspects of conferences and training sessions - Compiling Ticket Wallet Packages to be sent out to Investment Advisor for the planned conferences - Preparing meeting minutes for weekly National Committee Meetings - Preparing e-mail distribution lists for attendees of various conferences Show less



University of Toronto

• Canada
• Higher Education
• 700 & Above Employee

• Student Assistant

  • Mar 2007 - May 2008

  Helped a physically disabled student in his academic work Helped a physically disabled student in his academic work



University of Toronto Telefund

• Toronto, Canada Area

• Student Caller

  • Oct 2005 - Dec 2006

  Called alumni to update contact information and to request funds Represented University of Toronto on the phone Established a connection with the alumni on behalf of the University Handled alumni calls in a tactful manner Called alumni to update contact information and to request funds Represented University of Toronto on the phone Established a connection with the alumni on behalf of the University Handled alumni calls in a tactful manner