Cheyenne Sia

Meetings and Events Manager at The Westin Wall Centre, Vancouver Airport Hotel
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Contact Information
us****@****om
(386) 825-5501
Location
Vancouver, British Columbia, Canada, CA

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Experience

    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Meetings and Events Manager
      • Feb 2022 - Present

      Liaise with hotel departments, corporate clients and third party vendors to plan and execute meetings, conferences and social events. Managing client budgets, operation expenses and account billing. Manage hotel event spaces with a boutique approach, ensuring maintenance and upkeep. Upselling F&B, decor, AV and third party services for successful event execution. Assisting sales team in contracting local and smaller short lead time meetings. Liaise with hotel departments, corporate clients and third party vendors to plan and execute meetings, conferences and social events. Managing client budgets, operation expenses and account billing. Manage hotel event spaces with a boutique approach, ensuring maintenance and upkeep. Upselling F&B, decor, AV and third party services for successful event execution. Assisting sales team in contracting local and smaller short lead time meetings.

    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Restaurant Manager
      • Jun 2021 - Feb 2022

      Schedule management, profit & loss, maintenance and daily operations for 180 seat modern Japanese restaurant. Mentoring and peer reviews for all hourly staff to create a positive team morale. Labor management by putting aces in places to improve quality and level of service to maximize productivity and guest satisfaction. Schedule management, profit & loss, maintenance and daily operations for 180 seat modern Japanese restaurant. Mentoring and peer reviews for all hourly staff to create a positive team morale. Labor management by putting aces in places to improve quality and level of service to maximize productivity and guest satisfaction.

  • Giovane Caffè at Fairmont Pacific Rim
    • Vancouver, British Columbia, Canada
    • General Manager
      • Oct 2020 - May 2021

      Caffe operations within a 5 star luxury hotel, developing relationships with hotel management and staff to provide seamless guest experience. Established and maintained COVID guidelines, ensuring staff and guest safety Optimized food cost by 12% through vendor negotiations for competitive pricing and increase profitability. Caffe operations within a 5 star luxury hotel, developing relationships with hotel management and staff to provide seamless guest experience. Established and maintained COVID guidelines, ensuring staff and guest safety Optimized food cost by 12% through vendor negotiations for competitive pricing and increase profitability.

    • Canada
    • Hospitality
    • 400 - 500 Employee
    • Restaurant Manager
      • Apr 2019 - Oct 2020

    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Restaurant and Events Manager
      • Aug 2015 - Feb 2019

  • Proof kitchen and lounge
    • Waterloo, Ontario, Canada
    • Server
      • Jun 2014 - Aug 2015

  • Jacobs & Co. Steakhouse
    • Toronto, Ontario, Canada
    • Chef de Partie
      • Oct 2012 - May 2014

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Chef De Partie
      • 2011 - 2012

    • Shift Supervisor
      • 2010 - 2011

    • Server
      • 2009 - 2010

Education

  • Simon Fraser University
    Human Resources Management and Services
    2022 - 2023
  • Cebu Doctors' University, Mandaue City
    Bachelor of Arts (B.A.), Industrial and Organizational Psychology
    2004 - 2008

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