Experience

National Life Group

• United States
• Financial Services
• 700 & Above Employee

• Payment Center Representative

  • Jan 2023 - Present

• Customer Service Representative

  • Sep 2021 - Jan 2023



Mahayana Management Services, LLC

• United States
• Entertainment
• 1 - 100 Employee

• Social Media Specialist

  • May 2021 - Jul 2021

  Assist in design and implement social media strategy to align with business goals & ensure high levels of web traffic and customer engagement. Generate, edit, publish, and share engaging content daily (e.g., original text, photos, videos, blogs, E-blast templates etc. for social media platforms such as Facebook, Twitter, Instagram & LinkedIn. Monitor SEO and web traffic metrics. Stay up to date with current technologies and trends in social media, design tools and applications. Create a content calendar for each client, writing posts and selecting images for the month, sending. them to the client for approval and managing revisions as needed. Contribute to social strategy with fresh ideas for content, campaigns & contests. Complete other research projects as assigned and participate in special projects as requested. Using software to implement posts for every brand and track their effectiveness. Collaborate with other team members to ensure brand consistency. Show less



University of Texas at Tyler

• United States
• Higher Education
• 700 & Above Employee

• Admissions Student Worker (Undergraduate)

  • Aug 2020 - Apr 2021

  Warmly greet visitors, potential students, and their family members to our new Welcome Center.Answer phone calls and respond to email inquiries in a timely manner.Marketing: Prepare mailouts, administration packets and daily tour bags for USPS mail and hand delivery.Navigate Peoplesoft educational software platform and assist in questions regarding student accounts.

• Programming and Marketing Student Assistant

  • Nov 2019 - Aug 2020

  • Interact with entertainment artist and food vendors professionally by phone, email, or in-person to to book for school events.• Manage all social media platforms, including Facebook, Instagram, and Twitter to keep the University Center's brand consistent.• Interact effectively with management and openly accepted critiques and suggestions for areas of improvement and also report back to my Supervisor, to receive day-to-day tasks and responsibilities.• Collaborate with my team to increase brand awareness and enhance business development by building and maintaining relationships with students and faculty members.• Physically run the University Center events that have been planned. Show less