Experience

Glencore Recycling

• Mining
• 1 - 100 Employee

• Operation Supervisor

  • Jan 2023 - Present



Gaintrend Sdn. Bhd.

• Project Supervisor/ Safety & Health Officer

  • Aug 2019 - Jan 2023

  1) Responsible to manage, formulate, implement, maintain and review the company's Quality Management System (QMS) which includes company policies, standard operating procedures (SOP), records, etc.2) Ensure adequate safety measures and provide proper protection to workers and employees at work place.3) Verify all sub-contractor claims against actual site measurements, work progress, work order and contract documents.4) Plan, supervise and coordinate all structural, architectural, M&E, road and drainage works at site.5) Ensure In-Process Test & Inspection is conducted to assess the work completed by sub- contractors and issue CAR if necessary.6) Ensure Incoming Material & Quality Inspection is conducted to assess all the materials received from suppliers and issue CAR if necessary.7) Ensure continual improvement of company's ISO 9001 and achievement of Quality Objectives.8) Advise employer on measures to be taken on safety and health of persons in the place of work9) Inspect place of work to determine whether any machinery, plant, equipment, substance, appliance, process or manual labour that is liable to cause bodily injury.10) Collect, analyse and maintain statistics on accident, near-miss accident, dangerous occurence, occupational poisoning or occupational disease.11) Investigate any accident, near-miss accident, dangerous occurence, occupational poisoning or occupational disease.12) Assist employer or SHC in organizing and implementing OSH programme at place of work.13) Assist any occupational safety and health officer (DOSH). Show less

• Project Supervisor

  • May 2014 - Jul 2019

  1) Responsible to manage, formulate, implement, maintain and review the company's Quality Management System (QMS) which includes company policies, standard operating procedures (SOP), records, etc.2) Ensure adequate safety measures and provide proper protection to workers and employees at work place.3) Verify all sub-contractor claims against actual site measurements, work progress, work order and contract documents.4) Plan, supervise and coordinate all structural, architectural, M&E, road and drainage works at site.5) Ensure In-Process Test & Inspection is conducted to assess the work completed by sub- contractors and issue CAR if necessary.6) Ensure Incoming Material & Quality Inspection is conducted to assess all the materials received from suppliers and issue CAR if necessary.7) Ensure continual improvement of company's ISO 9001 and achievement of Quality Objectives. Show less



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• ITO Svc Delivery Cons II

  • Apr 2012 - Apr 2014

  1) Level 2 support for Bank of America change team. Work in 12 hours shift, shift pattern is 3223.2) Handle Cisco devices only (Catos, IOS and Nexus). Implement network changes based on detailed document provided by engineer.3) Participate in bridge line with project manager, engineer and regional operations (technician) when performing change.4) For less priority changes, perform changes according to workorder and update project manager once completed.5) Examples of changes are refresh devices, upgrade WAN links, install WAP and port turn up.6) Work closely with Level 3 support to troubleshoot on issues during change to avoid backing out changes.7) Applications used are Maximo, Remedy, ENM, ICS, Visionael and HPNA. Show less

• ITO Svc Delivery Cons II

  • Apr 2011 - Mar 2012

  1) Level 2 support for Agilent network team. Work in 12 hours shift, shift pattern is 4334.2) Ensure tickets are closed within the agreed SLA, P1-4 hours and P2-8 hours. Handle Cisco (IOS and Catos) routers and switches, HP procurve switches, WAN accelerator (Riverbed) and load balancer (A10). Only perform show commands.3) Liaise with carrier, Orange Business Services (single point of contact) to troubleshoot on the WAN links.4) Troubleshoot directly with users/server team/etc on the LAN network.5) Troubleshoot with users on the VPN connectivity (RSA SecureID), Juniper remote access, Cisco ACL, antivirus, proxy settings and proxy server (Riverbed).6) Troubleshoot with users on the Cisco wireless network by using the Cisco WCS and WLC.7) Check guest user access in Cisco NAC. Troubleshoot access-list problems on the Cisco ASA. Only perform show commands.8) Liaise with higher-level teams on problems related to the network, for example, DNS, DHCP, active domain and etc.9) Dispatch local delivery (onsite technician) when needed.10) Work closely with Level 3 support for problems which need deeper troubleshooting.11) Applications used are OVSD, HPNA, MDL, MRTG and INMON. Show less



Telekom Malaysia

• Malaysia
• Telecommunications
• 700 & Above Employee

• Assistant to Manager

  • Aug 2009 - May 2011

  1) Provision new installation of low speed International Private Leased Circuits(64Kbps-2048Kbps) 2) Update customer, project manager and sales department on circuit status/progress. 3) Ensure circuit installation at Telekom exchange and at customer premise (CSU/DSU) is done by remote/local technician within SLA (7 working days). 4) Ensure circuit is tested successful (24 hour BERT test with results of at least 99.99%) and completed within the agreed SLA (2-5 working days). 5) Prepare and submit handover documents to the NOC team once customer has tested and accepted the circuit. 6) Coordinate/troubleshoot circuit if there is any breakdown before the circuit handover. 7) Provision termination of circuits. Prepare and submit termination documents to NOC team. 8) Update and complete the termination task in respective applications. 9) Prepare monthly and weekly reports on the circuit progress and faults encountered. 10) Applications used are NIS and CARES. Show less