Chetna Sethia

Senior Account Manager and Client Strategy at SocialPanga
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Contact Information
us****@****om
(386) 825-5501
Location
IN

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5.0

/5.0
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Rashi Hemdev

It was great working with Chetna! Her dedication towards her job and towards providing the best possible output was remarkable. Her word is like a bond - she is very dependable. From taking the brief to managing execution she managed everything seamlessly. She always took initiative and went out of the way to get things done. Creative thinking, planning, and managing people are her strengths. One of the best AMs I have worked with!

Vanika Khanna

I worked with Chetna for nearly 3 years. She has been a fantastic colleague and creative partner to work with. Not only does she possess a keen understanding of her clients business requirements but also has a keen eye for the creative quality a client would appreciate. She pushes the team to strive to do better and it has always yielded positive results. She is always open to new ideas and discussions which makes working with her very interactive. I am certain that she will be a great value add to any team she is a part of.

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Credentials

  • Create a Brand Strategy
    LinkedIn
    Aug, 2021
    - Nov, 2024
  • Building Rapport with Customers
    LinkedIn
    Jan, 2019
    - Nov, 2024
  • Creativity Bootcamp
    LinkedIn
    Jan, 2019
    - Nov, 2024
  • Delegating Tasks
    LinkedIn
    Jan, 2019
    - Nov, 2024
  • Persuading Others
    LinkedIn
    Jan, 2019
    - Nov, 2024

Experience

    • India
    • Advertising Services
    • 300 - 400 Employee
    • Senior Account Manager and Client Strategy
      • Oct 2021 - Present

    • India
    • Advertising Services
    • 1 - 100 Employee
    • Account Manager
      • Feb 2019 - Sep 2021

      • Oversaw new business development and account management. • Secured retainer accounts through consultative selling, effective customer solutions and promoting compelling business opportunities. • Drafted social media strategies for different accounts to increase engagement/leads and mediate customer issues escalations. • Offered friendly and efficient service to all customers, handled challenging situations with ease. • Proved successful working within tight deadlines and a fast-paced atmosphere. • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork Show less

    • Account Executive
      • Apr 2017 - Jan 2019

      • Drove business for the agency basis individual monthly targets. • Drew up communication strategies for campaigns, concept ideation, drafted proposals for new business pitches, and evaluated project feasibility to formulate the budget and project plan • Analyzed account details such as usage, sales data, and client comments to enhance understanding of effectiveness and client needs. • Listened attentively to client feedback and worked with the creative team to address the same. • Drove business for the agency basis individual monthly targets. • Drew up communication strategies for campaigns, concept ideation, drafted proposals for new business pitches, and evaluated project feasibility to formulate the budget and project plan • Analyzed account details such as usage, sales data, and client comments to enhance understanding of effectiveness and client needs. • Listened attentively to client feedback and worked with the creative team to address the same.

Education

  • Christ University, Bangalore
    Masters in Media and Communication Studies, Communication and Media Studies
    2015 - 2017
  • St. Xavier's High School, Khandagiri, Bhubaneswar
    1998 - 2010

Community

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